I currently have the following equipment - 1-Genie HD-DVR HR44-200 in living room, 2-H21-200 in bedroom. My desktop computer with Verizon modem is hardwired in a second bedroom. Connected to the modem is an older Cinema Connection Kit which is plugged into the power outlet and simply has an ethernet cable running from the kit to the modem, nothing else.
Several days ago I lost the internet connection to my desktop. After calling Verizon and being told that all signals were strong they decided to replace my modem. I hooked it up and had the same issue, no internet connection on my desktop. Through trial and error I removed the ethernet cable from the CCK to the modem and my internet was back and working. Plugged it back in and the internet was down again. So now while I have internet access (with ethernet cable no longer plugged into the modem) I no longer have download capability. Is it simply that the CCK box is fried?