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NFLST Deals/Offers for 2014


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380 replies to this topic

#351 OFFLINE   boukengreen

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Posted 29 August 2014 - 12:47 PM

Just got off phone with resolutions by saying contract end day 6 months left on contract from genie upgrade got Sunday Ticket for half off on top of my 15 dollars I was already getting in discounts
There are some things arrows can't kill, for everything else there's Master Sword.

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#352 OFFLINE   Grafixguy

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Posted 30 August 2014 - 06:30 AM

I called a while back. Best they would do was half price, but they also gave me $35/month in credits for 12 months for a one year extension. I passed on ST but I called back a few days ago because I was also interested in Center Ice and HBO (Boardwalk Empire is coming back next week). Was told there was nothing for HBO, Center Ice wasn't available yet, but offered me ST Max for free.

 

You just never know what you're going to get but if you don't ask the answer is always no.



#353 OFFLINE   jtcameron

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Posted 30 August 2014 - 07:14 PM

made my yearly call for credits, and just talked to jay in customer retention for quite a bit.  was mainly looking for credits, and maybe an equip upgrade (we have an HR-24-200 now).  contract was expired, customer in good standing.  when all was said & done

 

-$20 off Choice package for 12 months.

-$10 off HD DVR service for 12 months

-additional $5 off Choice package for 24 months

-Free NFL Sunday Ticket (not sure if I got max, but don't care)

-New genie receiver (HR44)

-- Including a wireless genie mini w/wireless bridge

-- Waved the $150 installation fee

-- Will add $9 monthly ($6 for reciever, $3 for whole home, but credits wipe it out)

- 2 year extension (not an issue...wouldn't leave anyway)

 

very happy.


Edited by jtcameron, 30 August 2014 - 07:17 PM.


#354 OFFLINE   beauduran

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Posted 31 August 2014 - 03:11 PM

Using the "contract end date" prompt I got transferred right to Janell in Boise. She was super nice and very helpful. I was pretty sure I was out if contract and she confirmed I am indeed. I'm a Premiere subscriber with MLB/NBA/NFL for over 7 years so I knew I was in a decent position. Here's what she did for me.

$15/mo credit for 15 months

$10/mo credit for 12 months

$20/mo credit for 6 months.

Doing the math that is $465 in credits. ST is $330 for the season. So by my calculations they're paying me $135 to keep Sunday Ticket. Very happy indeed.

Oh and the best part: No new commitment. So I am still eligible to upgrade to an HR44 whenever I can get around to clearing off most of the junk on my HR34 or getting a GenieGo/external HD. Now over to the Connected Home forum to figure that out...


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#355 OFFLINE   damondlt

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Posted 31 August 2014 - 03:53 PM

Okay, Called back today to go over some billing questions, and asked if I can subscribe to the Red Zone channel, and they said yes!.

 

So looks like I got Red Zone. :righton:

 

I could have asked for NFL ST, but I like my in Market Team. :grin:


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#356 OFFLINE   boukengreen

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Posted 31 August 2014 - 04:42 PM

Oh and the best part: No new commitment. So I am still eligible to upgrade to an HR44 whenever I can get around to clearing off most of the junk on my HR34 or getting a GenieGo/external HD. Now over to the Connected Home forum to figure that out...


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directv makes no difference between a 34 or a 44
There are some things arrows can't kill, for everything else there's Master Sword.

#357 OFFLINE   peds48

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Posted 31 August 2014 - 05:29 PM


Oh and the best part: No new commitment. So I am still eligible to upgrade to an HR44 whenever I can get around to clearing off most of the junk on my HR34 

I am afraid the CSR was “mistaken” when they offered you that.  There is no current path to go from a 34 to a 44. Unless you go through the replacement channels 


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#358 OFFLINE   beauduran

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Posted 31 August 2014 - 06:19 PM

I am afraid the CSR was “mistaken” when they offered you that. There is no current path to go from a 34 to a 44. Unless you go through the replacement channels


Then what is the equipment upgrade she was referring to for me under the Protection Plan? I know under the plan you are offered an upgrade every two years. When I mentioned an HR44 specifically she said yes, but I couldn't keep the HR34 at the same time to clear my recordings. If they see a 34 and a 44 as the same, what could I possibly upgrade to?


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#359 OFFLINE   damondlt

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Posted 31 August 2014 - 06:24 PM

I was told today by retention, that now an HR44 can be requested as a protection plan upgrade if you already have the HR34.
So apparently there now is a path.
I know there never was one , but I guess there is now.

Blue Ridge Communticatons

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Tivo T6 (Roamio Plus) Livingroom Vizio M602i-B3 60 Inch
Tivo T6 (Roamio Plus) Master Bedroom,Samsung 5300 40 Inch
Tivo Mini Bedroom 2  LG 26LE5300 26 Inch
Tivo Mini Bedroom 3  Element ELEFW328 32 Inch
Cisco HD ,Bedroom office 4  Magnavox 32 inch

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#360 OFFLINE   peds48

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Posted 31 August 2014 - 08:42 PM

Then what is the equipment upgrade she was referring to for me under the Protection Plan? I know under the plan you are offered an upgrade every two years. When I mentioned an HR44 specifically she said yes, but I couldn't keep the HR34 at the same time to clear my recordings. If they see a 34 and a 44 as the same, what could I possibly upgrade to?


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You can either add another receiver, or upgrade from say a client to an HDDVR


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#361 OFFLINE   peds48

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Posted 31 August 2014 - 08:43 PM

I was told today by retention, that now an HR44 can be requested as a protection plan upgrade if you already have the HR34.
So apparently there now is a path.
I know there never was one , but I guess there is now.

I will let you once I start seeing the work orders.  The “logic” built in in to the system makes this impossible 


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#362 OFFLINE   rynorama

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Posted 01 September 2014 - 09:12 PM

After getting nothing about a month ago I waited.....and waited

 

Called back.

Asked about contract end date....Dec 22 2014

Got Sunday ticket Max

Sunday ticket = $240

Max for $25 more

 

Total $265

Then she said i sounded disappointed. I said last year I got Max free with ST for half off. She said we can't give it free two years in a row, I said bummer.

 

She said let me see what I can do, I see you've been with us since 9 years to which I told her it is actually since 1999 but I took one year of cable and came right back..

 

$7 off Starz 12 months (already had Starz) = $96

$15 off 6 months credit = $90

$5 off 12 months credit = $60

NFL SUNDAY TICKET 2014 - Save$5/6moNFL14 = $30

 

Total $276 but paying $265 = $11 for taking STMax

 

NO additional commitment so I'll be better set for next year.

I'm happy I waited and waited and waited

 

She also said I need to call back in january since I will then be available for equipment upgrades (Don't know what, already have Genie and 3R22's a H24 and a HR22

 

 

ohhh, just read the post above me....wonder if I could replace my 34 for a 44 ? 


Edited by rynorama, 01 September 2014 - 09:27 PM.

HR34-700 on a 73" Mitsubishi 1080P
HR22-100 on a 23" Acer Monitor (3 input w/Dual monitor and Home server on KVM )
R22-100 on a 42" Vizio 1080P
R22 on a 32" Sylvania 1080i
R22 on a 32" Sanyo 1080i
H24 on a 26" Westinghouse 1080i
Plus 3 D12's on other TVs

#363 OFFLINE   detroitlions

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Posted 02 September 2014 - 02:16 PM

I called back in late July and was offered 1/2 off MAX and a one time $25 credit.   This time around was exactly what I has hoping for.  I was offered free ST, $5 off for 24 months along with HBO, Showtime and Max free for three months.  I asked about the Red Zone Channel.  After a few minutes on hold he said I'll waive the $90 upgrade fee.  All this for a one year commitment when I had a few months left in my contract.  We talked college football, NFL and fantasy football for quite a while.  



#364 OFFLINE   slinger45

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Posted 02 September 2014 - 03:15 PM

Got stonewalled a couple times this summer and best I could do was 1/2 off Max. 

 

Today I was offered regular ST for free with 1 year commitment. She couldn't do RZ add on so agreed to pay $90 for the upgrade to Max and was offset by $15/mo for 12 months.

 

oh and offered to credit the first $18 max payment as well

 

So anyone who tried over the summer and didnt hear what they wanted might want to try again.


Edited by slinger45, 02 September 2014 - 03:19 PM.


#365 OFFLINE   bjlc

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Posted 03 September 2014 - 02:49 PM

I called and tried one more time today.. half off Max but nothing else.. in fact, Max was "cheaper" then just the Sunday Ticket.. better luck next year... or who knows.. D*, ( although this retention person tried to tell me that they have "knowledge they can't reveal") may or may not have ST.. 



#366 OFFLINE   jw_rally

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Posted 03 September 2014 - 05:42 PM

The best on Sunday Ticket I could get was Max for 6 payments of $31.99 for $191.94 total. 

 

I also got $20 off for 12 months and $30 off NBA League Pass. It works for me!


Edited by jw_rally, 03 September 2014 - 05:46 PM.


#367 OFFLINE   dualsub2006

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Posted 03 September 2014 - 06:27 PM

I called earlier in the summer and didn't get offered much. Just called back and got 1/2 off for Max 4 payments of $42 or whatever it is.

I also got $5 credit for 6 months, $10 credit for a year and a $40 credit for premium channels for 3 months.

Of course I took it.

Edit: just looked at my bill online and I got a second $10 for 12 months that the guy didn't mention or that I forgot about.

Edited by dualsub2006, 04 September 2014 - 11:44 AM.


#368 ONLINE   AngryManMLS

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Posted 03 September 2014 - 11:36 PM

It seems to depend on which rep you get and how you approach things. I called and at the prompt asked for when my contact was ending - which in reality just ended a few days ago. I was very straight forward with the rep saying I was looking to go back to Comcast and told her (nicely of course) that I simply wanted to keep my bill down while keeping the programming I have (Ultimate with Sports Pack). I also asked if there was a way to get NFL Sunday Ticket as well. So she did this for me....

 

$20 off per month with Ultimate

$10 off advance receiver

$5 off credit Sports Pack

$5 off credit general

 

She then got me Sunday Ticket for free then she looked and saw I could get Maxx for $50. She then credited me $25 for the first month for being polite so I'm only paying $25 to get Maxx. All this on a one year commit and all these discounts are for the next year. Of course it does help having the basic end protection plan which is probably why I got some pretty good discounts along with being subscribed to MLS Direct Kick.


Edited by AngryManMLS, 03 September 2014 - 11:37 PM.


#369 OFFLINE   DrummerBoy523

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Posted 04 September 2014 - 02:51 PM

Using the "contract end date" prompt I got transferred right to Janell in Boise. She was super nice and very helpful. I was pretty sure I was out if contract and she confirmed I am indeed. I'm a Premiere subscriber with MLB/NBA/NFL for over 7 years so I knew I was in a decent position. Here's what she did for me.

$15/mo credit for 15 months

$10/mo credit for 12 months

$20/mo credit for 6 months.

Doing the math that is $465 in credits. ST is $330 for the season. So by my calculations they're paying me $135 to keep Sunday Ticket. Very happy indeed.

Oh and the best part: No new commitment. So I am still eligible to upgrade to an HR44 whenever I can get around to clearing off most of the junk on my HR34 or getting a GenieGo/external HD. Now over to the Connected Home forum to figure that out...


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Amazing.  I spoke with her last week.  Didn't get the deal you got - but still got a decent deal.


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#370 OFFLINE   sd72667

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Posted 04 September 2014 - 02:55 PM

I called DirecTV today, on hold for 20 minutes. The first CSR transferred me to a "NFL specialist" CSR. He offered me ST Max for $31 for 6 months with $15 discount for 12 months. I declined. I was looking for a lower rate to lower my bill from $220 to $150 range. I stated I was a customer since 1997, I've had the Premier package since 2008 and have 5 receivers (3 dvr). He didn't budge. So I cancelled NFL ST and then said I'm dropping Premier and a couple receivers, which I would have done. He transferred me up. Then they hung up on me. :bang I called back and said to the automated voice to cancel service. So the next woman was from retension and was fantastic. She gave me NFL ST for free and a new DVR receiver with a 2 year commitment. I'm not going anywhere. Kept my bill at $140 a month with the Premier and 5 receivers and NFL Sunday Ticket Max. I didn't even tell them one of my local channels NBC (Raycom) dropped DirecTV and is causing major aggravation. Using an antenna for NFL tonight's game.



#371 OFFLINE   HearsMusic

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Posted 04 September 2014 - 05:41 PM

The best on Sunday Ticket I could get was Max for 6 payments of $31.99 for $191.94 total. 

 

Got this same deal today after speaking with Alan in Georgia. He had an incredible southern drawl and was very talkative and friendly. We got along like peas and carrots.  :up:

 

Still need to call back and get some monthly bill credits, for some reason he said I would need to speak to programming, as he did not have access to those discounts. I said "cancel Sunday Ticket" at the prompt since I've already been paying on auto-renew.



#372 OFFLINE   coolman302003

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Posted 04 September 2014 - 06:19 PM

Still need to call back and get some monthly bill credits, for some reason he said I would need to speak to programming, as he did not have access to those discounts. I said "cancel Sunday Ticket" at the prompt since I've already been paying on auto-renew.

 
You were speaking with the Sunday Ticket Save Team then not Customer Retention Group (CRG). I don't think ST Save Team has access to the additional discounts which is why you would have to speak with another CSR. 


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#373 OFFLINE   jw_rally

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Posted 04 September 2014 - 06:37 PM

I called DirecTV today, on hold for 20 minutes. The first CSR transferred me to a "NFL specialist" CSR. He offered me ST Max for $31 for 6 months with $15 discount for 12 months. I declined. I was looking for a lower rate to lower my bill from $220 to $150 range. I stated I was a customer since 1997, I've had the Premier package since 2008 and have 5 receivers (3 dvr). He didn't budge. So I cancelled NFL ST and then said I'm dropping Premier and a couple receivers, which I would have done. He transferred me up. Then they hung up on me. :bang I called back and said to the automated voice to cancel service. So the next woman was from retension and was fantastic. She gave me NFL ST for free and a new DVR receiver with a 2 year commitment. I'm not going anywhere. Kept my bill at $140 a month with the Premier and 5 receivers and NFL Sunday Ticket Max. I didn't even tell them one of my local channels NBC (Raycom) dropped DirecTV and is causing major aggravation. Using an antenna for NFL tonight's game.

 

I just don't understand the wide variety of experiences customers get.  Maybe there is a method to the madness, but I don't get it.



#374 OFFLINE   uscmatty

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Posted 04 September 2014 - 07:03 PM

Made my annual call just now. 25 minute hold time, but managed to score a pretty good deal. Considering I'm still under contract through July 2015, received a free genie upgrade last year, and have received free Sunday Ticket Max the previous 2 years. No extended commitment.

 

Free Sunday Ticket Max

$60 credits months 1-3

$20 credits months 4-6

$10 credits months 7-12

 

I'll call back after the $40 in monthly credits drop off after the 3rd month and see if I can get some more added.



#375 OFFLINE   wpgeiger

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Posted 09 September 2014 - 10:24 AM

Just called and spoke with one of the nicest phone reps I have ever spoken to. I spoke with Daniella in Boise. She offered ST Max at 163.96 (Half off). I declined. She then asked if they paid for the first installment, would that be good. So that would be 122.97. I inquired about just getting Redzone for free. After a brief hold, she said that was a go! So I passed on the ST Max for w/first installment paid by them. I am happy with just the Redzone actually. Maybe as the season goes on, I can see about getting the rest for free or much lower rate. But I am more than satisfied.






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