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Geniego and Samsung Tab 4

Geniego Tab 4 Samsung Galaxy Geniego app Tab 3

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39 replies to this topic

#26 OFFLINE   dazed&confuzed

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Posted 03 July 2014 - 01:21 PM

 

Is that the Tab 3  7,8 or 10" version?
All 3 have different CPU's.  Illustrates the android complexity doesn't it?
 
And for "not run", does that mean not launch?  not load?  not authenticate?  not display content?


Galaxy Tab 3 10.1 (I wanted "Big" screen)
Will not launch, Starts to open to a black screen and never goes any further. Sometimes will get "The App has stopped responding" 
 

Maybe I am mistaken, but I thought the Genie Go functionality has been included in the regular DirecTV app for Android now, like it has for the iPad?


I will have to check when I get home. I don't see anything in the App description that mentions it. 

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#27 OFFLINE   chewwy420

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Posted 10 July 2014 - 09:44 AM

Far as I know, The DTV app and GenieGo are still separate for Android. At least with the versions I am running. 

I have a Galaxy S5 and Note 10.1 (2014 edition), both with KitKat 4.4.2, and GenieGo works fine on both.



#28 OFFLINE   shmed

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Posted 14 July 2014 - 12:58 PM

I have Samsung Galaxy tab 2 10.1 and GenieGo works well with it.



#29 OFFLINE   dazed&confuzed

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Posted 14 July 2014 - 02:17 PM

 

I have Samsung Galaxy tab 2 10.1 and GenieGo works well with it.

 
Cripes, Maybe I need to sell my Tab 3 and go buy a Tab 2

#30 OFFLINE   Groundhog45

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Posted 14 July 2014 - 09:16 PM

I initially had problems with the app running on my Samsung Galaxy Note 10.1 until I was told by another member to turn off developer options in settings.  That was all I needed to get the app working.  You might give that a try.


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#31 OFFLINE   mreaves53

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Posted 23 July 2014 - 07:47 AM

I have a Tab 3 10.1 and I tried turning on and then off developer options.  GenieGo still hangs on launch.  All I get is the "black screen."


Thanks,

Michael
DirecTv Genie,
Mini Genie,

Wireless Mini Genie
Genie Go
Multi-room viewing
Vizo 60" LED w/ Vizio Apps
Vizio 32" LCD w/ Vizio Apps
Samsung Blu Ray
LG Soundbar


#32 OFFLINE   jimyr9595

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Posted 23 July 2014 - 04:24 PM

GenioGo app works fine on my Galaxy Tab 3 7".  

 

That being said, I just discovered one new issue last week after upgrading to V4.4.2 android.   The GenioGo App will no longer will download to a custom location (or least not one to the SD).  So its stuck on "waiting to prepare" and "waiting to download".   The default  (onboard) storage location seems to work ok.  Other devices it still worked fine on.  

 



#33 OFFLINE   dazed&confuzed

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Posted 24 July 2014 - 08:12 AM

 

I have a Tab 3 10.1 and I tried turning on and then off developer options.  GenieGo still hangs on launch.  All I get is the "black screen."

 
Exact same thing that I get.
I like the B-24 avatar you have.
 

GenioGo app works fine on my Galaxy Tab 3 7".  
 
That being said, I just discovered one new issue last week after upgrading to V4.4.2 android.   The GenioGo App will no longer will download to a custom location (or least not one to the SD).  So its stuck on "waiting to prepare" and "waiting to download".   The default  (onboard) storage location seems to work ok.  Other devices it still worked fine on.

 
Really strange that it works on the 7" but not on the 10.1", I wonder if there are differences in the processor and/or video chips?

About ready to go buy a "shudder" windows tablet.

#34 OFFLINE   mreaves53

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Posted 25 July 2014 - 08:19 AM

Thanks,

 

There is a different processor in the 10.1.  The  Tab 3 10.1 has an Intell processor and the new Tab 4 is a Qualcom. I think it is a Snap dragon.  I can not find what type of processor the Tab 3 7.0 has.  Every thing I read says it is a mystery processor. 

 

GenieGo is not the first app I could not get to work on the Tab 3 10.1.  Flash will not work  and therefore Amazon Instant will not work. 

 

Both GenieGo and Flash (Amazon Instart) work fine on my Samsung Galaxy 3.  That phone uses a Qualcom processor.

 

It is definitley a head scratcher.


Thanks,

Michael
DirecTv Genie,
Mini Genie,

Wireless Mini Genie
Genie Go
Multi-room viewing
Vizo 60" LED w/ Vizio Apps
Vizio 32" LCD w/ Vizio Apps
Samsung Blu Ray
LG Soundbar


#35 OFFLINE   tae111

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Posted 21 April 2015 - 11:13 AM

I also have the Samsung Tab 4. I downloaded the GenieGo app and when I activate it it says my Directv GenieGo was not found. I have a HR34-700 and it is connected directly to my Verizon WiFI DSL modem. I am getting a strong wifi signal to my tablet. I do have the regular Directv app and that works just fine. How can I fix this issue exactly?



#36 OFFLINE   tae111

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Posted 21 April 2015 - 11:16 AM

I also tried manually inputting the serial number of my HR34-700 and that wouldn't take either



#37 OFFLINE   tae111

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Posted 21 April 2015 - 11:21 AM

I also tried doing it from my Galaxy s3. That is one of the devices listed on the site. That didn't work either



#38 OFFLINE   peds48

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Posted 21 April 2015 - 11:32 AM

I also have the Samsung Tab 4. I downloaded the GenieGo app and when I activate it it says my Directv GenieGo was not found. I have a HR34-700 and it is connected directly to my Verizon WiFI DSL modem. I am getting a strong wifi signal to my tablet. I do have the regular Directv app and that works just fine. How can I fix this issue exactly?

which GenieGo do you have and how is it connected to the Internet. How is your HR34 connected to the Internet?


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#39 OFFLINE   prushing

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Posted 21 April 2015 - 12:59 PM

I also have the Samsung Tab 4. I downloaded the GenieGo app and when I activate it it says my Directv GenieGo was not found. I have a HR34-700 and it is connected directly to my Verizon WiFI DSL modem. I am getting a strong wifi signal to my tablet. I do have the regular Directv app and that works just fine. How can I fix this issue exactly?

 

You need to purchase a GenieGo, it is not just the app or Genie (HR3/44)



#40 OFFLINE   peds48

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Posted 21 April 2015 - 01:14 PM

You need to purchase a GenieGo, it is not just the app or Genie (HR3/44)

Good point, I assumed that the user already had a GenieGO.  


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 





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