Jump to content

Welcome to DBSTalk

Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
Guest Message by DevFuse


CSR Said I Am Hoarding Equipment

  • Please log in to reply
5 replies to this topic

#1 OFFLINE   adamson



  • Registered
  • 591 posts
  • LocationFlorida
Joined: Nov 09, 2007

Posted 08 July 2014 - 08:24 PM

I called tech support about connecting my old wired interenet adapter to my neighbors HR24, wanted to be sure on the placement (by power inserter or not). Got the proper instructions.


Next I was told by my neighbor the two output splitter I gave him was mia, so I called Direct tech support to see if I could obtain one from them. Explained my neighbor needed one to connect my old adapter. He stated "oh so your hoarding equipment" in a serious manner. No I cannot get a splitter from Directv, and he had me on the phone typing who knows what for another five minutes. I ordered a splitter after all this from Solid Signal.


Spoke to retention to report this csr, and they will take care of it. Really Im hoarding? Was I to return the adapter?

HR44-700 C41W-100 C41W-100, Select Package, Tampa Bay DMA-ABC CBS NBC FOX East/West

...Ads Help To Support This Site...

#2 OFFLINE   peds48



  • DBSTalk Club
  • 17,984 posts
  • LocationNY
Joined: Jan 10, 2008

Posted 08 July 2014 - 08:51 PM

Nope, the CCK is your to keep, hover DirecTV® never sends out "support hardware" such as splitters, switches,  LNB, dishes.  The only occasion a splitter is send is the one packaged with the GenieGo2

Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.

Think Differently 

#3 OFFLINE   litzdog911


    Hall Of Fame

  • DBSTalk Club
  • 12,164 posts
  • LocationMill Creek, WA
Joined: Jun 23, 2004

Posted 08 July 2014 - 08:57 PM

Not sure why the accused of "hoarding", but DirecTV never sends out things like splitters for self-installers. 

HD DVRs: HR44 + AM21; HR24
Receivers: H25-500 HD Receiver
Mobile Devices: Nomad

Additional equipment configuration details

Sun & moon help site your satellite dish

#4 OFFLINE   Laxguy


    Honi Soit Qui Mal Y Pense.

  • Registered
  • 15,152 posts
  • LocationWinters, CA, between Napa and Sacramento
Joined: Dec 02, 2010

Posted 08 July 2014 - 10:15 PM

Perhaps you misheard?! Perhaps he was trying to be humorous?


So, how many receivers do you have!  :)

"Laxguy" means a guy who loves lacrosse.

#5 OFFLINE   adamson



  • Topic Starter
  • Registered
  • 591 posts
  • LocationFlorida
Joined: Nov 09, 2007

Posted 09 July 2014 - 02:19 AM

Equipment I have is a HR44, 2 C41W's, and one H24 in case of failure of the first three. That's it.


My post is not to rant on and on, just calling Directv's CSR out for stupidity and disrespect. Im not perfect either and at a personal level I need an attitude adjustment also. Bad week period so Im owly.

HR44-700 C41W-100 C41W-100, Select Package, Tampa Bay DMA-ABC CBS NBC FOX East/West

#6 OFFLINE   damondlt


    Hall Of Fame

  • Registered
  • 5,455 posts
  • LocationNewfoundland, Pa
Joined: Feb 27, 2006

Posted 09 July 2014 - 05:54 AM

I have way more equipment then that.

I have 4 owned.
HR20-700 , H23-600, C31 - 700 , R15
HR34 - 700 , HR24 - 500 HR23 - 700 , H25 - 100

Dish Network 

Top 200, Encore,Showtime, HBO, Cinemax, BB Movie Pack, Netflix Free for 12 months

Hopper with Sling, 60 inch Vizio M- series Living room

Hopper ,40 inch Samsung 5000 series, Master Bedroom

Joey , 32 inch Magnavox LCD, Bedroom 2

Joey, 32 inch Element LED, Bedroom 3

(Vip 211z in November 2015) 

Blue Ridge Communications

Basic Plus Cable in 6 rooms

Arris Touchstone DG1660

G15 Internet 15 Mbps down 3 Mbps up.




Protected By... spam firewall...And...