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Genie 0x08C2/0x08D4/0x8D6, Issues/Discussion


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#51 OFFLINE   keenan

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Posted 02 August 2014 - 10:33 AM



But they record in the proper order.   Not all shows air by their actual episode ID.  They air in the order the makers want them aired in.  Sometimes if watched by episode ID they make no sense. 

 

 



It airs in the order the channel wants to air them in. Big difference. It can make less sense to watch them in air order.

Plus, many channels air repeats and with premium channels there's sometimes an east and west feed with different airtimes.

 

A perfect example is when I recorded the Showtime series about climate change. I had started recording the episodes after the show had first started airing so I was collecting the episodes from both east and west channels and in groups where they would air several "catchup" episodes all in a row. Without any season or episode numbers I had no idea what order to watch them in without using a third party website and matching up the episode titles, at least it had those!  

 

There's no rational reason for purposely leaving that info out of the guide data unless it's money, or they can't figure out how to do it or the hardware is not capable of it. I'm leaning toward it simply being that DIRECTV doesn't want to pay extra for the guide data package that includes that info from TMS or who ever it is they use.

 

Besides, didn't someone mention earlier that the info is available when using a mobile device for playback? If it's there why can't it be on DIRECTV's 'cat's meow super duper" advanced(????)  DVR?



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#52 OFFLINE   RoyGBiv

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Posted 02 August 2014 - 10:35 AM

HR44-700/AM21 (and an HR34-700/AM21 combo, too, but no real need to submit another report for this well-known and oft-reported issue) 

Report All ID: 20140730-TQVH

 

As has been occurring and reported for many, many, many cycles, AM21 OTA channels, both primary and secondary, either briefly, or more-than-briefly, but quite consistently, lose video, audio, or both at the hour and/or half-hour.

I have not gotten this update yet, but I'm very sorry to hear that this has not been fixed yet.  It is one of my biggest gripes with the HR44.  All of a sudden while watching TV the picture just goes blank and audio cuts out.  The strange thing is that if the subtitles are turned on, they continue to appear as if things were continuing normally.

 

SMK 


Edited by RoyGBiv, 02 August 2014 - 10:35 AM.


#53 OFFLINE   RunnerFL

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Posted 02 August 2014 - 11:21 AM

It airs in the order the channel wants to air them in. Big difference. It can make less sense to watch them in air order.

 

I disagree...  


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#54 OFFLINE   RunnerFL

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Posted 02 August 2014 - 11:23 AM

Plus, many channels air repeats and with premium channels there's sometimes an east and west feed with different airtimes.

 

A perfect example is when I recorded the Showtime series about climate change. I had started recording the episodes after the show had first started airing so I was collecting the episodes from both east and west channels and in groups where they would air several "catchup" episodes all in a row. Without any season or episode numbers I had no idea what order to watch them in without using a third party website and matching up the episode titles, at least it had those!  

 

There's no rational reason for purposely leaving that info out of the guide data unless it's money, or they can't figure out how to do it or the hardware is not capable of it. I'm leaning toward it simply being that DIRECTV doesn't want to pay extra for the guide data package that includes that info from TMS or who ever it is they use.

 

Besides, didn't someone mention earlier that the info is available when using a mobile device for playback? If it's there why can't it be on DIRECTV's 'cat's meow super duper" advanced(????)  DVR?

 

As noted above the data is in their app and on their website.  This is not an issue where they don't want to pay for the data because clearly they have it.  You can drop that from your theory.

 

It's quite possible they just don't feel it's important enough to clutter up the "info" on a show when the "info" area is already a cluttered mess.   


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#55 OFFLINE   keenan

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Posted 02 August 2014 - 11:34 AM

I disagree...  

Why? Many shows have aired episodes out of storyline order due to production issues or because the network thinks that certain episodes will generate more early interest in a new show, or airing something out of order durings sweeps to generate more audience numbers for advertisers. 

 

Firefly is famous for having FOX air episodes out of order which damaged it's audience numbers and as a result the show was cancelled.

 

Hey, I'm a very reasonable person, if someone can give me a well thought out, logical and reasonable explanation why DIRECTV chooses to leave this info out of the guide info I'm all eyes and ears. Do tell, why do they do it??

 

And, why have so many others providers chosen to include the data? Off the top of my head, Comcast, TWC, AT&T, Cox... the list goes on. What's up with DIRIECTV????

 

:)



#56 OFFLINE   dpeters11

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Posted 02 August 2014 - 11:43 AM

I disagree...

It happened with Almost Human, where the second episode aired 8th along with other switches. I didn't watch it, but they aired episodes season 1 of Don't Trust the B in season 2. Some shows it may not make a whole lot of difference, though it made you wonder how the uneasiness between the characters in Almost Human was seemingly resolved in episode 2, which was actually 5. I think they have done the same with some Joss Whedon shows.

One of the most famous examples was back in the 90s, with American Gothic, one episode the doctor leaves the show, then the next he's back with no explanation for an episode, then gone again.

This is not better.

#57 OFFLINE   keenan

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Posted 02 August 2014 - 11:49 AM

As noted above the data is in their app and on their website.  This is not an issue where they don't want to pay for the data because clearly they have it.  You can drop that from your theory.

 

It's quite possible they just don't feel it's important enough to clutter up the "info" on a show when the "info" area is already a cluttered mess.   

Clutter?

 

1qaAV3.jpg

 

 

 

MDIiam.jpg

 

 

Yeah, no, I'm not buying the clutter reason, there's plenty of space to about 6-10 characters containing the season and episode number. Clutter can't possibly be the reason.



#58 OFFLINE   keenan

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Posted 02 August 2014 - 11:52 AM

It happened with Almost Human, where the second episode aired 8th along with other switches. I didn't watch it, but they aired episodes season 1 of Don't Trust the B in season 2. Some shows it may not make a whole lot of difference, though it made you wonder how the uneasiness between the characters in Almost Human was seemingly resolved in episode 2, which was actually 5. I think they have done the same with some Joss Whedon shows.

One of the most famous examples was back in the 90s, with American Gothic, one episode the doctor leaves the show, then the next he's back with no explanation for an episode, then gone again.

 

Almost Human is an excellent example of a show ruined by airing out of order, it totally ruined how the relationship between the lead cops developed, a relationship that  was at the heart of the whole show. FOX again by the way...


Edited by keenan, 02 August 2014 - 11:53 AM.


#59 OFFLINE   keenan

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Posted 02 August 2014 - 12:11 PM

For comparison purposes, the below is from a TiVo.

 

This is what you see when browsing the guide, notice the season and episode number,

56ek72.jpg

 

 

This what you see when you select the show from the guide, notice the season and episode number,

 

J5s88g.jpg

 

 

 

 

 

This is what you see when you press "info" while watching the show, need I say it? :-)

B2eXbN.jpg

 

 

 

I'm curious, do the DIRECTV TiVos have this information? 

 

And it was asked why I don't just go with a different service the answer is because the good outweighs the bad with DIRECTV, and it provides programming I can't get elsewhere(MLB-EI). But, that doesn't mean I don't want the service to be better, and to implement something so simple and highly informative as season and episode data should not be that hard to do.

 

:-)


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#60 OFFLINE   RunnerFL

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Posted 02 August 2014 - 03:17 PM

Why? Many shows have aired episodes out of storyline order due to production issues or because the network thinks that certain episodes will generate more early interest in a new show, or airing something out of order durings sweeps to generate more audience numbers for advertisers. 

 

Firefly is famous for having FOX air episodes out of order which damaged it's audience numbers and as a result the show was cancelled.

 

Hey, I'm a very reasonable person, if someone can give me a well thought out, logical and reasonable explanation why DIRECTV chooses to leave this info out of the guide info I'm all eyes and ears. Do tell, why do they do it??

 

And, why have so many others providers chosen to include the data? Off the top of my head, Comcast, TWC, AT&T, Cox... the list goes on. What's up with DIRIECTV????

 

:)

 

Why?  Because they are aired in the order that the producers want them to, not the network.  If they want them aired in a certain order they can have that because they produce the show and know what's best!

 

Firefly is the reason networks now do not determine air order.

 

"They don't want to" is pretty logical and reasonable.   


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#61 OFFLINE   RunnerFL

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Posted 02 August 2014 - 03:18 PM

Clutter?

 

1qaAV3.jpg

 

 

 

MDIiam.jpg

 

 

Yeah, no, I'm not buying the clutter reason, there's plenty of space to about 6-10 characters containing the season and episode number. Clutter can't possibly be the reason.

 

yes, clutter.  When I press "info" I don't want half my 67" screen covered up with useless junk.


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#62 OFFLINE   RunnerFL

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Posted 02 August 2014 - 03:19 PM

For comparison purposes, the below is from a TiVo.

 

This is what you see when browsing the guide, notice the season and episode number,

56ek72.jpg

 

 

This what you see when you select the show from the guide, notice the season and episode number,

 

J5s88g.jpg

 

 

 

 

 

This is what you see when you press "info" while watching the show, need I say it? :-)

B2eXbN.jpg

 

 

 

I'm curious, do the DIRECTV TiVos have this information? 

 

And it was asked why I don't just go with a different service the answer is because the good outweighs the bad with DIRECTV, and it provides programming I can't get elsewhere(MLB-EI). But, that doesn't mean I don't want the service to be better, and to implement something so simple and highly informative as season and episode data should not be that hard to do.

 

:-)

 

Yeah, half the screens are covered up.  Total clutter....  If you like TiVo then go with TiVo and you'll have no reason to complain anymore.  Apparently the good doesn't outweigh the bad if you're here focusing on the bad.  :)


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#63 OFFLINE   keenan

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Posted 02 August 2014 - 03:45 PM

Why?  Because they are aired in the order that the producers want them to, not the network.  If they want them aired in a certain order they can have that because they produce the show and know what's best!

 

Firefly is the reason networks now do not determine air order.

 

"They don't want to" is pretty logical and reasonable.   

The network buys the content from a Sony, CBS, Warner, FOX, etc and the network decides how and when to air that content. A contracted arrangement between the content producer and the network for airing in a specific order and time is certainly possible. I'm not sure where you get that Firefly reference, there are episodes aired out of order all the time, though it really only becomes an issue when it's done with serialized content, like Almost Human(which aired over 10 years after Firefly BTW), Castle on ABC is another that has made completely illogical storyline jumps due to some episodes having been aired out of order. The network is going to air an episode when they feel they will get the greatest audience numbers for it, remember, we're not the customer in this equation, the advertisers are, we viewers are the product. The list goes on, it happens, there is absolutely no doubt about that.

 

The terms "logical" or "reasonable" are not applicable to "they don't want to", that's simply a statement of a fact, a condition, a situation that exists, not an explanation or reason for that situation.



#64 OFFLINE   Laxguy

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Posted 02 August 2014 - 04:50 PM

Original Air Date is all I want or need. If there's a question, I go to IMDB.com....


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#65 OFFLINE   RunnerFL

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Posted 02 August 2014 - 05:15 PM

The network buys the content from a Sony, CBS, Warner, FOX, etc and the network decides how and when to air that content. A contracted arrangement between the content producer and the network for airing in a specific order and time is certainly possible. I'm not sure where you get that Firefly reference, there are episodes aired out of order all the time, though it really only becomes an issue when it's done with serialized content, like Almost Human(which aired over 10 years after Firefly BTW), Castle on ABC is another that has made completely illogical storyline jumps due to some episodes having been aired out of order. The network is going to air an episode when they feel they will get the greatest audience numbers for it, remember, we're not the customer in this equation, the advertisers are, we viewers are the product. The list goes on, it happens, there is absolutely no doubt about that.

 

The terms "logical" or "reasonable" are not applicable to "they don't want to", that's simply a statement of a fact, a condition, a situation that exists, not an explanation or reason for that situation.

 

I think you're version of "out of order" is different than mine.  As I said earlier not all shows air by their ID, they air how the producers want them to. The ID is the the order in which they are recorded.  Not all shows air in the order which they are recorded.

 

Logical and reasonable are most certainly applicable to "they don't want to".  I you don't want to do something I'm sure that's pretty reasonable and logical to you.    No episode ID and no season id is not a deal breaker.  If you must have that info look it up on thefutoncritic.com.  


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#66 OFFLINE   RunnerFL

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Posted 02 August 2014 - 05:16 PM

Original Air Date is all I want or need. If there's a question, I go to IMDB.com....

 

Agreed.  Also, for me original air date means the date it originally aired no matter what country it aired in first.


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#67 OFFLINE   Laxguy

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Posted 02 August 2014 - 06:16 PM

Agreed.  Also, for me original air date means the date it originally aired no matter what country it aired in first.

Yes, and it'd be swell if the actual data in the tags reflected that with certainty. 


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#68 OFFLINE   inkahauts

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Posted 02 August 2014 - 10:27 PM

yes, clutter. When I press "info" I don't want half my 67" screen covered up with useless junk.


Not only do I want season and episode numbers, I want series to be order in folders by that info, not by when it was recorded. Or at least the option to do that.


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#69 OFFLINE   acostapimps

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Posted 02 August 2014 - 10:42 PM

If only there were special folders you can name for specific shows and movies(even mixed) from any channel,  and not just a folder for the same show recorded on the same channel.  Then I would find my shows better,  through all those single recordings.


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#70 OFFLINE   GreenScrew

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Posted 03 August 2014 - 09:56 PM

Does this address the abhorrent remote response on the HR34?


I've been seeing sporadic issues with huge delays and general remote unresponsiveness. After trying new batteries and even getting a new remote, I recalled similar issues with my HR24 that turned out to be related to some Boolean based recordings I had set up. At the time I moved those to my HR34 and didn't have trouble on it. So I just deleted that recording from the Genie and while it's a little premature to say definitively, it does appear to have completely resolve my issue so far. Just thought worth sharing. I'd say the remote issues started in the last month or two...

#71 OFFLINE   dpeters11

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Posted 04 August 2014 - 09:22 PM

Agreed. Also, for me original air date means the date it originally aired no matter what country it aired in first.


I'd be ok with this, but would still want it to be seen as new. If BBCA ever decides to give us the missing Top Gear special, it should automatically record.

#72 OFFLINE   jimmie57

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Posted 05 August 2014 - 05:25 AM

Agreed.  Also, for me original air date means the date it originally aired no matter what country it aired in first.

Isn't that what is causing some of the programs to NOT record ?

The fact that they were shown say 2 months ago in another country and now being shown in the US. This "appears to me" to cause the DVR to look at the air date and compare it to the current date and deem that it is not new but an old episode. As a result it does not record unless you record Both or manually select the episode to record.


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#73 OFFLINE   jimmie57

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Posted 05 August 2014 - 05:29 AM

Original Air Date is all I want or need. If there's a question, I go to IMDB.com....

Why should we have to go to a website to figure out why our Series are not recording ? Something in the programming of the DVR needs to be fixed / changed so that this does not happen.


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#74 OFFLINE   pappasbike

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Posted 05 August 2014 - 01:23 PM

Isn't that what is causing some of the programs to NOT record ?

The fact that they were shown say 2 months ago in another country and now being shown in the US. This "appears to me" to cause the DVR to look at the air date and compare it to the current date and deem that it is not new but an old episode. As a result it does not record unless you record Both or manually select the episode to record.

That's what happens to me, especially with some SyFy channel series. They are new to them and us but they have original air dates that were when they were broadcast in Canada/Australia/New Zealand or wherever. So unless you set the dvr to record all episodes you won't get any to record.



#75 OFFLINE   rmmccann

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Posted 05 August 2014 - 03:07 PM

I've been seeing sporadic issues with huge delays and general remote unresponsiveness. After trying new batteries and even getting a new remote, I recalled similar issues with my HR24 that turned out to be related to some Boolean based recordings I had set up. At the time I moved those to my HR34 and didn't have trouble on it. So I just deleted that recording from the Genie and while it's a little premature to say definitively, it does appear to have completely resolve my issue so far. Just thought worth sharing. I'd say the remote issues started in the last month or two...

 

The only way I record is via series recordings. You might be on to something though - I've noticed the greatest issues when the unit is recording something - especially if it's recording while I am watching a recording at the same time.


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