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Should I accept an HR44 for a balky HR34?


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20 replies to this topic

#1 OFFLINE   carillon

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Posted 04 August 2014 - 03:38 PM

DTV is offering to replace my HR34 that has issues with pixelated recordings with a HR44. Should I go for it or another HR34?


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

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#2 OFFLINE   texasbrit

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Posted 04 August 2014 - 03:41 PM

Absolutely get the HR44!!!



#3 OFFLINE   Drucifer

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Posted 04 August 2014 - 03:46 PM

DTV is offering to replace my HR34 that has issues with pixelated recordings with a HR44. Should I go for it or another HR34?

 

The HR44 is a year newer. It is currently faster when running the same software. 


Edited by Drucifer, 04 August 2014 - 03:46 PM.

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#4 OFFLINE   dettxw

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Posted 04 August 2014 - 03:51 PM

It's a no-brainer, get the HR44 which is smaller and has snappy remote response. 


-Steve- Subscriber since Sept 1998  My Complete Setup 

SWM16 / HR44-500 (2TB & AM21) / HR34-700 (3TB & AM21) / HR24-500 (2TB eSATA) / C31 via WCCK / C41 x2 / C41W / H25-700


#5 OFFLINE   carillon

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Posted 04 August 2014 - 03:53 PM

I had read that other than integrated WiFi there wasn't much of a difference. Of course, hearing some "real-world" experiences will really help me with the decision. It's a warranty replacement so no charge. Only concern is we have a lot of recording we'll have to find another way to watch since they can't be transferred. Thanks!


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

#6 OFFLINE   dpeters11

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Posted 04 August 2014 - 04:04 PM

Even if it is another 34, they can't be transferred. But there is no reason to decline a 44. Question is, is that what you will really get, or just what they told you. Is this going to be shipped to you, or a truck roll?



#7 OFFLINE   carillon

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Posted 04 August 2014 - 04:42 PM

Even if it is another 34, they can't be transferred. But there is no reason to decline a 44. Question is, is that what you will really get, or just what they told you. Is this going to be shipped to you, or a truck roll?

Was told that the ticket says to contact me once a 44 is available and they will roll a truck to replace my 34 with it.


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

#8 OFFLINE   peds48

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Posted 04 August 2014 - 05:00 PM

Was told that the ticket says to contact me once a 44 is available and they will roll a truck to replace my 34 with it.

Hmm, that sounds "fishy".....


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#9 OFFLINE   MysteryMan

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Posted 04 August 2014 - 05:05 PM

I had read that other than integrated WiFi there wasn't much of a difference. Of course, hearing some "real-world" experiences will really help me with the decision. It's a warranty replacement so no charge. Only concern is we have a lot of recording we'll have to find another way to watch since they can't be transferred. Thanks!

The HR44 adds the following......Smaller size......External, user-replaceable power supply......Internal Wi-Fi......RF compatibility with RC71 remote......Faster processor.


DirecTV customer since 1995.


#10 OFFLINE   carillon

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Posted 04 August 2014 - 05:18 PM

Hmm, that sounds "fishy".....

Yeah, I know. We'll see how it plays out.


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

#11 OFFLINE   carillon

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Posted 04 August 2014 - 05:18 PM

Will my Harmony remote have to be re-programmed or will it still work as it did for the HR34?


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

#12 OFFLINE   dennisj00

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Posted 04 August 2014 - 06:10 PM

It'll work the same on IR.  NO RF.  (the RF is a new standard - RFCE)



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#13 OFFLINE   carillon

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Posted 04 August 2014 - 06:32 PM

It'll work the same on IR.  NO RF.  (the RF is a new standard - RFCE)

 

Thanks, I knew my Harmony didn't support RF... was just hoping that IR would work as is. Appreciate it.


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

#14 OFFLINE   carillon

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Posted 08 August 2014 - 01:07 PM

UPDATE: So DirecTV just left my house and my new HR44 has been installed. Now it's time to see how this unit compares to the HR34 after a couple of days to allow the software install to finish. Very please with how DTV handled my case.


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

#15 OFFLINE   Ed Campbell

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Posted 08 August 2014 - 01:51 PM

You may want to experiment with the new remote - if the installer didn't bring one just call and ask for the new remote which does ir and rf simultaneously. I like it - though they didn't send the backlit flavor [I forgot to ask for that].

I tend to use it now about as often as my Harmony.


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#16 OFFLINE   carillon

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Posted 08 August 2014 - 04:04 PM

You may want to experiment with the new remote - if the installer didn't bring one just call and ask for the new remote which does ir and rf simultaneously. I like it - though they didn't send the backlit flavor [I forgot to ask for that].

I tend to use it now about as often as my Harmony.


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I have a Harmony remote so I'll keep using that.

 

One thing I have noticed so far is that Quicktune feature pops up in about 1 second compared to 4-5 seconds on the HR34. Love this improvement, we use Quicktune all the time.


SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA

#17 OFFLINE   Riverpilot

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Posted 08 August 2014 - 05:33 PM

I have a Harmony remote so I'll keep using that.

 

One thing I have noticed so far is that Quicktune feature pops up in about 1 second compared to 4-5 seconds on the HR34. Love this improvement, we use Quicktune all the time.

The HR44 is a much better machine. Unfortunately I have the HR34 that is slower than molasses, have to press the red button on the box once a week due to a total freeze, et al...

 

The office of the president was ZERO help (Chad was my helper). Said the engineers were working on it.... and wouldn't replace my box.:shrugs: We'll see what happens in a couple months. Dish :)

 

Glad it seems like it's working out for ya! :)



#18 OFFLINE   Gordon Shumway

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Posted 08 August 2014 - 05:46 PM

The HR44 adds the following......Smaller size......External, user-replaceable power supply......Internal Wi-Fi......RF compatibility with RC71 remote......Faster processor.

 

Also TOSLINK to an AVR without HDMI inputs.

 

Edit: Forgot to mention, this is a joke, right?


Edited by Gordon Shumway, 08 August 2014 - 05:48 PM.


#19 ONLINE   jimmie57

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Posted 08 August 2014 - 09:53 PM

I have a Harmony remote so I'll keep using that.

 

One thing I have noticed so far is that Quicktune feature pops up in about 1 second compared to 4-5 seconds on the HR34. Love this improvement, we use Quicktune all the time.

Have you tried the search for CLEARMYBOX, then choose Keyword and sit and let it do it's thing. It cleans out left over / unwanted / corrupted data and reloads it all.

You will not lose any settings, lists, recordings, etc.

Give it 48 hours to rebuild everything. Some things will come up right away, like the first few hours of the Guide data.


Edited by jimmie57, 08 August 2014 - 09:53 PM.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#20 OFFLINE   carillon

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Posted 09 August 2014 - 07:45 AM

Have you tried the search for CLEARMYBOX, then choose Keyword and sit and let it do it's thing. It cleans out left over / unwanted / corrupted data and reloads it all.

You will not lose any settings, lists, recordings, etc.

Give it 48 hours to rebuild everything. Some things will come up right away, like the first few hours of the Guide data.

 

Thanks, while I was waiting on my HR44 to be installed I did try this and it didn't help the overall performance. I have also noticed that paging through the guide flies on the HR44 compared to my replaced HR34.

 

The tech who came by said the HR34 has become very problematic in the field. Not sure if that's the case generally but he said that he has noticed it.


Edited by carillon, 09 August 2014 - 08:32 AM.

SlimLine-5 SWM-8-LNB Dish (HD Service / WHDVR)
HR34-700 Genie / Sharp 52LE700UN HDTV / HDMI / Networked - DECA
C31 Genie RVU Client / Dynex HDTV / HDMI / Networked - DECA
HR24-500 / Panasonic TC-P54S2 / HDMI / Networked - DECA
H24-700 / Toshiba SDTV / Networked - DECA




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