I had Directv from 2004-2007 before swtiching to cable. Now I'm considering switching back to Directv after my cable bill went up again. I still have the old dish on top of my house, and I assume they would need to install a new dish (I didn't have HD the last time I was with them). Will Directv installers be willing to remove the old dish and put the new dish in its place, or will I either have to remove the old dish myself and patch the holes or have 2 dishes on my house?
They will install a new dish.
Company policy, from what I read, is that they are not allowed to remove old dishes from roofs. If there is a leak then they could be subject to being sued.
I have the remnants of 2 dishes on my roof and a new working one. What you / they can do is to remove all but the foot / feet pieces that are screwed directly to the roof. This way you do not leave any holes in the roof.
Some say being nice and asking and a tip will get that done for you. I removed mine while the tech was installing the new one.
Edited by jimmie57, 13 August 2014 - 07:29 AM.
DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD