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Guest Message by DevFuse

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Gateway Closes All Stores!!!!


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39 replies to this topic

#1 OFFLINE   JohnGfun

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Posted 02 April 2004 - 09:01 PM

Gateway decided monday that they are closing ALL of their retail stores across the country and revamping their line up. They said they were not making enough profit to keep them open.

For More Details: [URL=http://www.internetnews.com/bus-news/article.php/2111131]

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#2 OFFLINE   Bogy

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Posted 02 April 2004 - 09:08 PM

Opening the stores was the worst mistake Gateway ever made. The decision to close them has been long expected, especially since E-Machines took over.

#3 OFFLINE   JohnGfun

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Posted 03 April 2004 - 08:48 AM

Opening the stores was the worst mistake Gateway ever made. The decision to close them has been long expected, especially since E-Machines took over.


I thought Gateway bought E-Machines? So, E-Machines bought Gateway? :eek2:

#4 OFFLINE   Danny R

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Posted 03 April 2004 - 10:04 AM

Gateway bought E-machines on paper, spending about $266 million (50 million shares, 30 million cash) to acquire privately held E-machines.

In fact however its more of a merger. E-machine's CEO is now Gateway's CEO. Gateway's old head remains as Chairman.

I do agree however that opening up the Gateway stores was a mistake. I buy about half my computers from Gateway, and have never been in a store since their opening day. They were an unneeded showcase.

#5 OFFLINE   Bogy

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Posted 03 April 2004 - 10:15 AM

Thanks Danny. I worded my post the way I did because although Gateway officially "bought" E-Machines, it was certainly not from a position of strength. E-Machines is the company that came into the relationship from the position of strength, although neither company had anywhere near the market strength of Dell or HP.

The original story linked at the top of the thread is a little out of date. Gateway is now closing ALL its stores on April 9.

POWAY, Calif. (AP) - Troubled computer maker Gateway Inc. announced Thursday that it will shutter all its retail stores next week, eliminating 2,500 jobs, or nearly 40 percent of its work force.

The company, based in the San Diego suburb of Poway, said its 188 stores will close April 9, and workers will be dismissed as the retail operations wind down.

http://www.omaha.com...6&u_sid=1054068

#6 OFFLINE   mini1

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Posted 03 April 2004 - 11:18 AM

Dell has done the retail stores right! They only have a limited number of them in only high income places, I though Gateway would close them down sooner or later, my Gateway country has about 20 sales reps on the floor and almost no customers.

#7 OFFLINE   BobMurdoch

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Posted 03 April 2004 - 02:08 PM

Opening the stores was the worst mistake Gateway ever made. The decision to close them has been long expected, especially since E-Machines took over.


I agree. Best Buy threatening to sever the relationship with Gateway/EMachines due to the fact that they were a competitor was the final nail in the coffin.

I will miss being able to go see the units before I buy them, but the old way worked fine for me as I have owned Gateways since 1990 and will simply use the net to place my orders.

It will be intersting to see what happens now with their fledgling CE business. Most are comfortable buying a computer sight unseen, but I don't see it happening with plasma TVs. I wonder if an expanded relationship with Best Buy and other retailers will now occur......
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#8 OFFLINE   Sandman

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Posted 03 April 2004 - 06:04 PM

I have a friend that subs out to Gateway doing plasma tv installs, he recently told me that there is is 35% failure rate with units that he has installed.

Bob

#9 OFFLINE   JohnGfun

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Posted 03 April 2004 - 11:03 PM

I have a friend that subs out to Gateway doing plasma tv installs, he recently told me that there is is 35% failure rate with units that he has installed.

Bob



They are Terrable!!! I Have 2. One has been replaced 4 times and repaired twice. The second one was replaced once! I Have Had BAD Luck With Them. :nono2:

#10 OFFLINE   HappyGoLucky

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Posted 04 April 2004 - 08:14 AM

I have a friend that subs out to Gateway doing plasma tv installs, he recently told me that there is is 35% failure rate with units that he has installed.

Bob

From the experience of people I know who have bought plasma screens, and none of them Gateway, that is one technology I'm going to give a pass. It just isn't ready or perhaps never will be ready. When it works, it is beautiful, but there are too many "gotchas" inherent to the technology itself, regardless of the brand. Of the 8 friends who have plasma screens, all of them say they wish they'd waited and regret paying the price they did for their screens.

Some people stand up for what they believe even when confronted by staggering amounts of opposition. Those people used to be admired. Now they're simply beaten down until they dare not stand for anything anymore.


#11 OFFLINE   Jacob S

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Posted 04 April 2004 - 04:23 PM

TechTv says that the Gateway plasma's for around $3,000 are not as high resolution as the other HD tv's and plasma's. Also I heard this about a year or two ago that they were going to close their stores, heard a few rumors that they were going out of business, although I see that is not true.

#12 OFFLINE   BobMurdoch

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Posted 05 April 2004 - 11:00 AM

They are considered "enhanced resolution". Better than DVD but NOT HD. Something like 800 lines of resolution or something.

If you DO want to buy one, head to a Gateway store this week as all of the retail stores are closing 4/9. It's not clear what they will do to show their products (TVs need to be seen, not many will buy them sight unseen via mail order or the internet)
"The mass of men lead lives of quiet desperation." Henry David Thoreau Walden (1854)

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#13 OFFLINE   Jacob S

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Posted 05 April 2004 - 12:34 PM

They could have them available in retail stores, or have a particular retail chain carry their product, in which would save a bunch on costs of operating a store.

#14 OFFLINE   BobMurdoch

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Posted 05 April 2004 - 12:42 PM

I would expect them to try and use their e-machine retailers for store space..... Even with the problems Gateway DID sell more plasma TVs last year than anyone else so that may be attractive to BestBuy or another emachine partner.
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#15 OFFLINE   mini1

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Posted 05 April 2004 - 03:30 PM

Most of Gateways plasmas are ED, not HD, they are only 480p. that is a BIG downside! I have also heard that they are really bad from some of my friends that have them, always need to be fixed or replaced.
"From the experience of people I know who have bought plasma screens, and none of them Gateway, that is one technology I'm going to give a pass. It just isn't ready or perhaps never will be ready. When it works, it is beautiful, but there are too many "gotchas" inherent to the technology itself, regardless of the brand.'
~ you are correct! Plasmas are not ready to be bought yet and I don't think that they ever willl be, considering you must refill their gas after 8-10 years of average use, costing a lot of money. they also are energy hogs and produce alot of heat, along with some not even including any tuner at all. I would go with LCD anyday over plasma, in fact that is what I did.

#16 OFFLINE   Bob Haller

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Posted 06 April 2004 - 01:28 PM

People demand INSTANT gratification today. I always thought a computer store that stocked nothing was a waste. Your computer dies:( Most want to go home with a replacement now!

The closed my local gatreway awhile ago, I never missed it.

#17 OFFLINE   invaliduser88

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Posted 06 April 2004 - 01:30 PM

Never been in one, no loss to me...

#18 OFFLINE   JM Anthony

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Posted 06 April 2004 - 02:01 PM

Gateway decided monday that they are closing ALL of their retail stores across the country and revamping their line up. They said they were not making enough profit to keep them open.

For More Details: [URL=http://www.internetnews.com/bus-news/article.php/2111131]

This is no surprise and the tech. research firms (e.g. Gartner) have been predicting this for a while. GW's combined overhead (cost of stores plus local sales tax that e-tailers typically avoid) amounted to about a 20% hit on their bottom line. Closing the retail stores will bring about more competitive pricing, so that's good news for the consumer. While they still have a ways to go, GW is at least moving in the right direction.
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#19 OFFLINE   Geronimo

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Posted 06 April 2004 - 02:09 PM

:shrug: Clearance sales?
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#20 OFFLINE   mini1

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Posted 06 April 2004 - 03:29 PM

Yip, I was just at mine, big clearence, everything was almost gone, they only had a few digital cameras, old computers and new plasmas at only 15% off. overy other item had been sold.

#21 OFFLINE   Stosh

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Posted 06 April 2004 - 10:10 PM

Plasmas are not ready to be bought yet and I don't think that they ever willl be, considering you must refill their gas after 8-10 years of average use,


That is an Urban Myth; totally false. You no more have to replace the gas in a plasma TV than you do in a florescent light. Unfortunately, a lot of sales people seem to be spreading this lie - just another example of how clueless many of them are.

That said, I believe LCD and DLP and some of the other newer technologies will drive plasmas into oblivion.

#22 OFFLINE   mini1

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Posted 07 April 2004 - 06:59 AM

I have read indipendent studies of plasma's and they found that they must be refilled on average after 8-10 years of 3-5 hours of daily use, so I am going to have to go with the studies. we will start to see what happends in a few years when plasma's in residental homes start to go, or not?

#23 OFFLINE   Geronimo

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Posted 07 April 2004 - 07:07 AM

Were there plasma TVs 8 years ago?
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#24 OFFLINE   Stosh

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Posted 07 April 2004 - 10:45 AM

I have read indipendent studies of plasma's and they found that they must be refilled on average after 8-10 years of 3-5 hours of daily use, so I am going to have to go with the studies. we will start to see what happends in a few years when plasma's in residental homes start to go, or not?


What "independent studies"? Consumer Reports? :lol: One of the home theater mags (SGHT?) recently did a "top ten myths about home theater" where they totally debunked this story. Sorry, but science wins out over fantasy every time. We don't have to wait a "few years", we just have to understand how plasma TVs work to know this is nonsense.

For a reality check:

http://www.crutchfie...asma_myths.html

Myth #3: Plasma TVs leak gas and require periodic "re-charging"
Fact: Every plasma TV is a completely sealed unit. In fact, it's permanently sealed when the panel is manufactured. Each individual cell in a plasma panel is sealed. So, a plasma TV will never require any refilling or recharging of its neon-xenon gas.

Sadly, some salespeople at national retail chains have been known to tell customers not only that plasma TVs leak, but also that recharging the gas would be covered by an extended warranty! (This actually happened to well-known HDTV expert Gary Merson, who described the encounter in the September/October 2003 issue of The Perfect Vision.) If a salesperson ever tries to sell you this line, do yourself a favor and head for the door.


and from http://hometheater.a...aplasmafaq3.htm

The gas in a Plasma television does not leak in such a way that more gas can be pumped in. Each pixel element is a completely sealed structure, including the charging plates and plasma gas. If a pixel element fails, it cannot be repaired physically or by "recharging" the gas.

and from http://www.expertentertainment.com:

Plasma TV’s Leak
There are those in the AV industry who blame this rumor on unscrupulous major warehouse retailers who make a generous profit selling extended warranties. The story goes that uneducated salespeople will tell consumers that their plasma TV may leak, leaving only a black and white picture where there was once color. This is of course absurd. If the gas inside the tube leaked, there would be NO picture. But, the stories are out there, and an unwitting customer might be suckered into buying an expensive and probably unnecessary warranty.

#25 OFFLINE   Nick

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Posted 07 April 2004 - 12:24 PM

I'll take my plasma intravenously, thank you! :sure:

Re: Gateway retail stores - I was surprised when they opened some years ago. Visited one near Norcross GA several times - like walking into a car showroom - same atomosphere, salespeople waiting to pounce. Never bought anything.

Not surprised to hear they are closing. So long. No great loss to me. :shrug:

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