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Guest Message by DevFuse


Annoying Problem

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2 replies to this topic

#1 OFFLINE   brewerdude



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Joined: Jun 11, 2004

Posted 08 July 2004 - 06:46 AM

For the most part I've been happy with Voom, but recently I've encountered an annoying problem which I can't seem to resolve. While watching any channel, local, HD, or SD somewhere between every 30secs - 2mins the picture resets and I momentarily see a green bar in the middle of the screen. The whole process takes about a second but is really disruptive. I've reset the STB twice and the issue still hasn't gone away. It got so bad while watching a local channel the other night, I had to switch to cable.

There have been clear skies in my area since the problem started occuring, so I don't think rain fade could be the culprit (I live in Phoenix, so this is rarely a problem). Signal strength from the satellite is 95-96, and at the time the problem was really bad, my OTA strength was 70.

Just wanted to see if anyone had experienced this issue before calling Voom...

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#2 OFFLINE   bryan27


    DBSTalk E* Spot Beam Guru

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Joined: Apr 01, 2002

Posted 08 July 2004 - 03:40 PM

I haven't experienced it, nor have I heard anyone else with it. I have noticed some weird bugs that have been cropping up the past two days that hasn't cropped up for a month. Yesterday during clear skys I lost signal twice requiring a reboot to get the signal back, and today the STB froze up twice and required a reboot before I could use the remote again.

I don't know, here lately when I see something weird I think they are getting ready to send the new software.

#3 OFFLINE   brewerdude



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Joined: Jun 11, 2004

Posted 09 July 2004 - 06:39 AM

Turns out my resolution setting was incorrect. Voom did a good job of helping me with this.

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