Here's what I sent.
I'm confused as to why I don't get the Olympic NBC-HD feed on channel
84. I have a waiver in place to receive NBC east and west coast feeds
on 382 and 383 and I subscribe to the HD package. My local NBC affiliate
is not O & O. Upon reading several forums it seems that NBC has decided
that local affiliates in this case need to sign off on allowing the
reception. Now, my local afiliate is a low power station and doesn't
even have a digital channel assigned by the FCC. So obviously can't
provide HD. So please turn on ch 84 for the remainder of the Olympics.
I guess this is a formal request for the Olympic feed.
A contact person at my local affiliate is:
Assistant Chief Engineer
WIVT / WBGH TV Binghamton, NY
Also, will the current waiver I have be sufficient for when DirecTV
offers regular NBC-HD feeds?
Today I received this.
Thanks for writing. The 2004 Olympic Games will be shown August 11-29 on
the NBC Universal Networks (NBC, CNBC, USA, Bravo, Telemundo and NBC
HDTV). Though broadcast details and specific schedules are still being
finalized, you'll find the most up to date information at
www.nbcolympics.com. As it gets closer to the beginning of the games,
you will also be able to find detailed programming information on the
DIRECTV Program Guide at <http://www.directv.c...P/ProgramGuide> .
We recently announced plans to carry NBC's high definition Olympics
broadcast. Beginning August 13, NBC is featuring 8 hours of highlights
(looped 3 times daily) from the previous 24-36 hours of live games.
Please note that the HD broadcast will only be available to customers in
selected areas of the country (visit www.DIRECTV.com/HDOlympics closer
to the start of the games to see a complete list). If you live in one of
these markets and you have an HD DIRECTV System (HD television, DIRECTV
HD Receiver and triple-LNB dish), you'll be able to see NBC's HD
Olympics broadcast on our HD Special Events channel 84.
To find out if you're eligible to get New York or Los Angeles networks
at your present address, visit DIRECTV.com/Local and scroll down towards
the bottom of the page. Under the heading "Qualifying for Non-Local
Network Feeds," you'll see a link that reads, "click here to see if you
qualify." Clicking on this link will launch a new browser window that
asks you to enter your address to find out if you are eligible for LA or
New York networks. If the results say that you are eligible, call us at
1-800-531-5000 to have them added to your service.
If you're not in an area where the NBC HD Olympics broadcast is
available, you may still be able to receive it. Our best suggestion is
to try using an off-air antenna in conjunction with your DIRECTV
equipment. Check with your local HDTV retailer for more information
about off-air antennas, and continue to visit www.DIRECTV.com/HDTV for
the latest news and announcements as they become available.
DIRECTV Customer Service
I don't think these people can understand what they read.
My response to them.
But that reply was totally useless. It just repeated what I had already read elsewhere. Especially, since the Olympics are half over.
It is very obvious to me that you did not read or possibly understand what my question was.
If you had checked you would have seen that I have waivers in place for all four major networks as I had stated. And, that I can't receive my local much less in HD. That eligibility page indeed shows that I am eligible for NBC. Enter my address to see for yourself. (**** rd, Binghamton, NY 13901).
I do get the WNBC and KNBC feeds for NBC, yet I do not get Ch 84 Olympic feed because of some other rule. Please reread my initial question and answer IT.
Can't you do a little work instead of just sending a canned response in hopes that I would ignore it?