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No guide on 721, rant, fix and ? (long)
Posted 17 March 2005 - 05:50 PM
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Posted 17 March 2005 - 08:29 PM
Posted 17 March 2005 - 08:36 PM
Visit the EchoStar Knowledge Base
"The other guys charge $9.95/month to use tapeless record" - Dish Network Tech Forum, 8-6-01
"dual" is NOT the same as "Twin" - here's why
Posted 17 March 2005 - 08:49 PM
What has worked (for me) without fail is pulling the plug on the offending 721 and waiting at least a half hour before plugging it back in. Guide missing, do that and it has returned every time (for me) ... YMMV.
I look at it as a "Windows blue screen of death" thing and live with it. Hopefully the next software rev will fix the guide problem ... and undoubtedly screw something else up royally.
I can't wait to see how the 942s are when they're relased
Posted 17 March 2005 - 09:54 PM
Posted 18 March 2005 - 12:22 AM
Posted 22 March 2005 - 02:59 PM
(snip) My rational was that on the 4 previous (yes, 4)721's that they have sent, I never experienced this problem and why not try to make a good customer happy? (snip)
Only 4 units? I am on my 6th 721 since Aug. 2002. You are in deed blessed.
Hopper w/Sling + Joey
Sirius Sportster 4 Replay
Posted 22 March 2005 - 06:09 PM
Had 3 RMA units at one time. Found it was a LNB switch dishpro issue, my 508s ran fine on the same sat connections that spazed my 721s/ Advanced tech reports it was a software issue....
I HOPE E gets it, but doubt the new boxes will have good software.
I keep hopibng for a consumer reports article blasting them for junk quality, when junk operation hurts NEW sales Charlie will spend the money to fix it...
Posted 22 March 2005 - 07:22 PM
I have to agree with Gary again
Posted 22 March 2005 - 10:42 PM
Posted 23 March 2005 - 10:05 AM
I've been able to restore the guide by ensuring that the guide is set for "all channels" before rebooting. I think it is under "preferences".
Let me know if it happens again and if that "fix" of ALL CHANNELS works....perhaps that is the evasive fix. There doesn't appear to be any rhime or reason why my guide comes and goes on the 721.
Posted 23 March 2005 - 10:37 AM
Holding the power button down till it resets does the trick for me. You will know it reset when you hear its fan spin up. Then it takes about 10-15 min to boot and you are all set.
For those 721 bashers that rant about how many they have been through. I have had mine for about a year now with hardly any problems. I started with the 90 hour recording time so I got the latest and greatest version out the door. But I do keep my fingers crossed after hearing so many horror stories.
Only gripe is that sometimes timers come back from the dead it seems. My girlfriend records a ton of shows because she works 3rd shift and doenst get to watch any of them.
Once in a while though it will record something out of the blue... on a timer that was removed weeks ago it seems. Strange. But other than that timer's dont usually fail and its pretty rock solid.
Posted 23 March 2005 - 11:15 PM
Posted 04 April 2005 - 06:29 PM
Any more suggestions? I really don't want to rma this box because I've babied it and used it lightly, and heeded every warning I read about ventilation, u.p.s., etc.
Posted 04 April 2005 - 07:00 PM
Posted 05 April 2005 - 09:13 AM
Thanks to the poster who wrote about the 30 minute unplug.
Posted 05 April 2005 - 05:19 PM
I have to agree with Gary again
Posted 05 April 2005 - 08:20 PM
I said, you spool software that makes my box unusable and want $15? From a $100 a month customer:(
Thats ok dont bother! I will get D in a few days and cancel.
they waived the fee.
Posted 06 April 2005 - 09:24 PM
Posted 07 April 2005 - 05:08 AM
Currently my new 522 is working well:)
I swapped the 522 for my 721.
522 is worlds nicer, name based is wonderful. Although were still learning things about operating it
Posted 10 April 2005 - 08:11 PM