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Home Protection Plan worth the money?
Posted 07 April 2005 - 03:48 PM
Anyway, I'm getting Dish installed next week in a new house that we're buying, and initially I didn't think I wanted the Home Protection Plan since I'll be leasing both receivers, a 942 and a 522. However, I'm starting to have second thoughts, despite my typical misgivings about extended warranties, service plans, and such.
So, to get right to the point, is the HPP worth the money each month? I had assumed that since I was going to be just leasing equipment, that Dish would fix any problems since it's technically still their property. I've read a couple posts that hint that this isn't true, so I thought I'd just ask the question directly.
Thanks in advance for any advice and opinions!
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Posted 07 April 2005 - 04:55 PM
Posted 07 April 2005 - 05:02 PM
Posted 07 April 2005 - 05:57 PM
Receiver quits, dies, goes EXTREMELY buggy... call DISH, you ship back at your cost and get refurb box back. If you really gripe, they'll send you one first and then ship yours back at cost.
LNB dies, switch goes kaput, or wiring goes bad after 90 days... service call required, depending on local retailer or DISH, cost may vary.
Within 90 days, your LNBs, wiring, and switches are covered.
With DHPP, you get $29.95 service calls on any problem and they cover the equipment as long as you pay the premium. Now, again it depends on if you are dealing with a retailer or DISH on if there is a major replacement to be done... in my experience, DISH will cover the equipment replacement under DHPP, a retailer will rely on DISH to reimburse them.
Now, IF you signed a 12 month commitment with DHA, its included for the first 12 months, if you signed a 24 month, its included for the full 24 months.
Posted 07 April 2005 - 11:26 PM
Posted 08 April 2005 - 09:15 AM
I have to agree with Gary again
Posted 08 April 2005 - 09:35 AM
Posted 08 April 2005 - 12:46 PM