Bummer, I hope that you will have ALL the channels soon. So which channels do you have, and which one you do not have but you should have have?
Actually, I did not do it yet, and I will not until the HD DVR comes out (I think). The thing is that they wanted to charge me, and they did not give up, the CSR agent accepted to not to take away my HDTivo, then she said that it is already a good gesture and she did not give up on charging me $99.
Did they charge you for the installation?
The channel(s) I am not receiving are 73, 74, 76, 78, 79. I am getting 2, 5, 7, 11, and 81 (which is (5) CBS)
DVR, I just got into that and opted not to buy an h10-250 due to the fact it will not do MPEG-4. Infact, I recently just got into the DVR scene. I bought an R10 and the R15 came out a week later, so now I have both and as of today the H10 HD box and it is VERY similar to the R15 in appearance and operations.
DONT FIGHT THE BOX ISSUE WITH D*, the installers dont care! they wont take it. Infact tell D* they can have the box so D* will give you a better deal financially and hide your box for insurance. I dont know this whole thing seems hit and miss. At first, like you I got no deals. I complained and whinned and told them about the forums and I read others get a deal then she (1st level) says her maximum offer is 49.00 ask for a supervisor and got the 99.00 fee waived but still had to pay the shipping 14.95 fee. As far as the extra lines, I paid the installer under the table 50 bucks to run 3 lines. So now I have 2 lines in my bedroom for my R10 DVR and 3 lines in the living room 1 for the H20 and 2 for the R15 DVR.
Again about the box and charges keep calling back and as for a supervisor, tell them you read these forums and you see others reporting they are getting better deals. That is what I did. No, I havent got the best, but under normal circumstances I would have paid 14.95+tax only.
Good Luck and let us know what you decide. BTW how do you like the H10-250, is it more like the R10? Just not sure I want to invest that much money to be able to record HD until they have more HD channels. The 5 LNB dish is a step in the right direction.