i just remember something the installer said about the pole. he says they only got them these couple of weeks. the pole that he installed was tailor made to the 2" diameter mounting of the 5 LNB dish. and before they have these pole, they were turning down installations due to lack of mounting locations.
i saw that the cement holding the pole has solidified so i went ahead and mounted and pointed the huge dish. i get between 67% to 77% on the various satellites.
Did you complete your installation ? Did Ironwood come back as promised ?