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Guest Message by DevFuse

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DATA COLLECTION: 921 EPG "No Information Available" problem.


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126 replies to this topic

#121 OFFLINE   robkunz

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Posted 04 March 2006 - 09:40 PM

Be sure to report back when it reverts back to the 2 day guide.



I am now back to only 42 hours ahead. I am confident that Dish does not care about the 921 users and, in fact, wants to get rid of all 921's by upgrading everyone to the 622.

I do want the 622 - it's obviously a great jump in features. But, I am not interested in my bill going up another $6-13 per month (required) with it!

I, too, am thinking again of switching to DirecTV.

#122 OFFLINE   brmann

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Posted 05 March 2006 - 07:01 AM

the 921 is connon fodder!

and after we turn it in (for that fabulous upgrade they offer a/o 1 April with a promised install date of sometime in May, if we're lucky) they will correct it's existing problems and re-sell or lease it to (new customers only please) to further build up their coffers.

And they (Dish) didn't even have to buy us dinner.

#123 OFFLINE   barryl

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Posted 05 March 2006 - 04:28 PM

Hi,

It has happened to me several times.
It takes a reboot to fix.

tech

Class Action - I'll keep saying it until dis does something.



I'd would be glad to join a class action suit. My 921 has been nothing but problems since the day I got it. Does "we're coming out with a fix next quarter" ring a bell? We just need an attorney to take this case. I'm sure there must be several thousand customers that are unhappy with the 921.

#124 OFFLINE   robkunz

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Posted 05 March 2006 - 10:28 PM

the 921 is connon fodder!

and after we turn it in (for that fabulous upgrade they offer a/o 1 April with a promised install date of sometime in May, if we're lucky) they will correct it's existing problems and re-sell or lease it to (new customers only please) to further build up their coffers.

And they (Dish) didn't even have to buy us dinner.



I don't think so. I think they want to get the 921 out of service. One, it is a technical problem which results in customer dissatisfaction. Two, upgrading to the 622 increases their revenue as well as revenue potential.

I've wondered what they will do with the 921's they take back but I can't believe that they would re-lease them.

#125 OFFLINE   Jim Parker

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Posted 06 March 2006 - 05:27 PM

The 921s that don't work worth a damn will get traded in ASAP. Those that do work stay in the field until they fail. Dish will then send our 921s to replace the failed units, there by inflicting the bad 921s onto customers until they have all failed or frustrated the customers into upgrading to the 622.

I figure it will take about 1 year. :rolleyes:
A brief history of time: BANG!!!!! Expand. Expand faster. Forever. The End (With apologies to Hawking)

#126 OFFLINE   SimpleSimon

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Posted 07 March 2006 - 12:14 AM

The 921s that don't work worth a damn will get traded in ASAP. Those that do work stay in the field until they fail. Dish will then send our 921s to replace the failed units, there by inflicting the bad 921s onto customers until they have all failed or frustrated the customers into upgrading to the 622.

I figure it will take about 1 year. :rolleyes:

Sounds about right to me. :cool:
"I agreed with Bogy thrice in 5353 posts. That means he's wrong 99.94% of the time."
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DishDVR 921, B: 120B, F: F051, V: L211HECD-N@04-Dec-07, L212@05-Mar-01, L213@Apr-01, L215@Jun-29, L216@Jul-23, L218@Jul-28, L219@Aug-11, L270@Sep-14, L272@Oct-28, L273@Dec-08, L274@Mar-08, L275@Mar-23, L276HECD-N@06-Mar-31.
DP-Twin=110/119, DP Single=148, into a DP34, DP Dual=61.5, into DP21s to add 61.5

#127 OFFLINE   brmann

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Posted 07 March 2006 - 06:28 AM

My 8 day and EPG came back two days ago, and lasted exactly 24 hours before reverting to a 36 hour EPG. It has done this three times in the last several months or so. Could this be a case of bandwidth bingo where if you, win you get the prize, you lose you get Dish SameOldSameOh?




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