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Guest Message by DevFuse

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Disgruntled DirecTV subs to get $5M


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6 replies to this topic

#1 ONLINE   Nick

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Posted 18 December 2005 - 06:24 AM

PAHRUMP VALLEY TIMES

By KEN RITTER - THE ASSOCIATED PRESS

LAS VEGAS - DirecTV Inc. has promised to reimburse unhappy customers and to make its advertised offers clearer, according to a settlement the satellite broadcaster reached Monday with 22 states over deceptive marketing complaints. Montana is among the states.

The California-based company admitted no wrongdoing in agreeing to repay Nevada and 21 other states $5 million for the costs of a task force that has tracked consumer complaints about DirecTV contract fees and small print provisions since 2000...

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#2 OFFLINE   thebigjp

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Posted 18 December 2005 - 07:15 AM

boy do we live in a sue happy world or what!
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#3 OFFLINE   Richard King

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Posted 18 December 2005 - 08:06 AM

I guess states have to go after funding where they can these days. :rolleyes:
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#4 OFFLINE   midnight75

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Posted 18 December 2005 - 11:48 AM

boy do we live in a sue happy world or what!


No kidding! It's no wonder customers are as out of control these days as they are, companies continue to bow down to them & kiss their butts, even when the customers act like jerks! Makes me happy that my customer service days are over with & I no longer have to deal with their stupidity.
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#5 OFFLINE   Smthkd

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Posted 18 December 2005 - 12:30 PM

And to think, people who sue makes its worse for us because our rates go up to cover the cost for paying them the settlement!

#6 OFFLINE   Newshawk

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Posted 18 December 2005 - 04:04 PM

because only a fraction of the $5 million is going to end up in the hands of D* subscribers.

The California-based company admitted no wrongdoing in agreeing to repay Nevada and 21 other states $5 million for the costs of a task force that has tracked consumer complaints about DirecTV contract fees and small print provisions since 2000...


This is a shakedown, pure and simple, and they went after D* because they are perceived as having the "bigger pockets". The same set of charges could be levelled against E*, or Comcrap, or any of the other cable cos.

#7 OFFLINE   durl

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Posted 19 December 2005 - 10:22 AM

This is a shakedown, pure and simple, and they went after D* because they are perceived as having the "bigger pockets". The same set of charges could be levelled against E*, or Comcrap, or any of the other cable cos.


Exactly. People will sue for just about anything these days, and lawyers and judges are more than willing to go along. (Lots of money to be made, you know.)

Some people are more than happy to sue regardless of how it puts their stupidity on parade. Pretty soon commercials will feature full-screen disclaimers just to protect the advertiser from frivolous lawsuits.




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