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921 Remote Dies when Batteries are Changed
Posted 24 January 2006 - 12:57 PM
Can't wait until April to get rid of the 921.
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Posted 24 January 2006 - 01:42 PM
Posted 24 January 2006 - 01:57 PM
Did you check the batteries? Maybe one is installed wrong? Do the red lights blink on the remote when you push a button?
That was the first thing I checked. In fact installed two brand new sets of Duracells. I might mention that all the lights functioned on the remote when I was asked to try and reset. Also, the remote continued to turn the TV on and off as well as adjust volume.
Posted 24 January 2006 - 02:01 PM
Posted 24 January 2006 - 03:52 PM
Posted 24 January 2006 - 07:50 PM
Posted 26 January 2006 - 10:06 AM
I tried your suggestion, and no go. So it's off to the remote graveyard. The good news is I got the new remote yesterday and it works fine.
remove the batteries, press the sat button for a few seconds then put the batteries back in and see if it works.
Can't wait for the next 921 adventure to begin.
Posted 28 January 2006 - 06:14 AM
Posted 15 February 2006 - 09:22 AM
I called E* and went through all the proscribed steps to get the remote operating, but again to no avail. The CSR told me he would send another remote to me, but suspected that the 921 was at fault, what a surprise.
Anyway if this remote does not work with the 921, they'll send me another 921, my fourth in a year. I asked if he would also send me a gun so I could shoot the 921 and put it out of its misery. He laughed and said I know what you mean.
Posted 17 February 2006 - 10:40 AM
On the positive side, I'd like to commend E* for handling quickly. I called the problem in late Tuesday afternoon and the remote was waiting for me when I got home from work on Thursday.