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Oval Dish Upgrade
Posted 03 August 2002 - 07:32 AM
Has anyone else taken advantage of this upgrade? I was wondering what kind of receiver it includes and how much I'll have to spend to have both units hooked up. Thanks in advance.
Posted 03 August 2002 - 10:08 AM
XM Customer Since: 12/28/02
D* Customer Since: 2/6/03
Tivo User Since: 11/12/03
Posted 06 August 2002 - 07:53 AM
After being assured by the good people at <http://www.avsforum.com>that my UTV was in fact multi-satellite capable, I called and ordered the upgrade. They took my credit card number and scheduled me for an 8:05 installation Monday morning. (I thought it odd that they would give me such an exact time, but figured maybe I was first on the list.)
When nobody showed by 10:30, I called to find out what was going on. They told me that that I should never been given such an exact time. Appointments are scheduled for either the morning or afternoon. But not to worry. Everything was set. I'm scheduled for the AM, so the installer should be at my home by noon.
When no one showed by 2 PM, I called again. This time was I told that the order was placed, they had an order number, but no order was generated. The csr put me on hold to discuss it with a supervisor. The supervisor couldn't understand what went wrong, so I was told they would forward the problem to upper management and I should have an answer in about 72 hours.
I suggested we throw out last weeks order and start over. Again I was told my UTV was not multi-satellite capable. After assuring her that it was she scheduled me for a Friday installation. Of course I'll have to call back today to find out if it's morning or afternoon because their system was down. UNBELIEVABLE!
Posted 06 August 2002 - 07:07 PM
Samsung LCD 4051D