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Guest Message by DevFuse

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921 9 day guide is gone


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8 replies to this topic

#1 OFFLINE   Lmcdonald50

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Posted 24 February 2006 - 07:36 AM

I have 3 921's and 2 out of 3 have lost the nine day guide. They are the 2 that I have upstairs. The one downstairs still work fine. I have tried every thing I can think of to get it to work.

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#2 OFFLINE   leemathre

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Posted 24 February 2006 - 08:39 AM

Already several threads in this forum about your problem.
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#3 OFFLINE   boylehome

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Posted 24 February 2006 - 08:45 AM

I have 3 921's and 2 out of 3 have lost the nine day guide. They are the 2 that I have upstairs. The one downstairs still work fine. I have tried every thing I can think of to get it to work.

The model that works good does it have a different boot, flash, and software version than the other two?

#4 OFFLINE   chicome

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Posted 24 February 2006 - 11:19 AM

I spoke with DN yesterday about this. The tech had me remove card from front of machine for 10-15 seconds. When I replaced it it went through a reset cycle and full guide was back!

#5 OFFLINE   Michael P

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Posted 25 February 2006 - 01:35 PM

I tried removing the card but the guide did not revert to the 9-day. I tried soft boot(front panel pwr button), hard boot (power cord). Nothing changes!

I'm willing to bet something changed with the9-day EPG on the satellite feed. Since newer models use the same data they migh be catering to the VIP's :P
An E* subscriber continuously since February 1997.

#6 OFFLINE   motrac

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Posted 26 February 2006 - 11:23 AM

Heard that Dish is doing this on purpose so 921 owners will switch out to 622's.

#7 OFFLINE   The Guv

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Posted 02 March 2006 - 11:30 AM

Heard that Dish is doing this on purpose so 921 owners will switch out to 622's.


If this is true, it will be lawsuit city and Charlie may be left standing outside in the Denver air in only his birthday suit.

We bought the 921 at prices from $450 - $1000+ and were promised that the 921 would have an 8 day programming guide.

#8 OFFLINE   socceteer

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Posted 02 March 2006 - 11:49 AM

If this is true, it will be lawsuit city and Charlie may be left standing outside in the Denver air in only his birthday suit.

We bought the 921 at prices from $450 - $1000+ and were promised that the 921 would have an 8 day programming guide.


It is just a questionable coincidence. I was one of the first ones who smelled a conspiracy. But no real proof. specially since some of the 921 still work fine. I do not understand why the Guide comes back for a day and then it goes away again. I have not found what makes it comeback.

I would think this is a simple fix. why is it taking so long... I do not know. Except that they do not want to spend resources on the 921
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#9 OFFLINE   Michael P

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Posted 02 March 2006 - 04:49 PM

they do not want to spend resources on the 921

I'll say! I had the direct line to the 921 advanced tech support team. I left a message on their voice mail. My wift tok the callback - they said that number was no longer working and that I had to call 1800-333DISH. ARRGH!
An E* subscriber continuously since February 1997.




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