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Damn Bogus Dish Adult PPV Charges
Posted 14 August 2002 - 11:09 AM
We DID NOT ORDER THIS and NONE OF OUR RECEIVERS Show ini the purchases screen that we ordered it!
A call to Dish Network and they REFUSE to remove the charge!
They instead set my PPV limit to $0.00 and hope that this ends the Adult PPV's!
I think its time to call Clark Howard or something.
Posted 14 August 2002 - 11:17 AM
Posted 14 August 2002 - 11:29 AM
I guess you didnt see the thread here about this a little over a month ago, I will see if I can find it and post a link.
Posted 14 August 2002 - 11:45 AM
And my time is work much more then $11.
Posted 14 August 2002 - 12:38 PM
Posted 14 August 2002 - 12:39 PM
Originally posted by Scott Greczkowski
Mark thats TWO WORDS
And my time is work much more then $11.
Go to the BBB then the Dept of Consumer Protection. Stall it for as long as you can.
Posted 14 August 2002 - 01:26 PM
That is strange - i guess i ll have to read that other thread...
Scott - Are you going to pay it?
and - Who da heck is Clark Howard?
That sux though...
Posted 14 August 2002 - 01:28 PM
Clark Howard is the host of a national consumer protection program. National airing of dirty laundry for Dish Network is not what they need at the moment.
Posted 14 August 2002 - 01:37 PM
Posted 14 August 2002 - 01:45 PM
Posted 14 August 2002 - 02:16 PM
I suspect the difference would be noted in the cost of the charge.
For good reason, I never criticize someone until I've walked a mile in their shoes. If they don't like what I say, what're they gonna' do? I'm a mile away. And they have no shoes!
Posted 14 August 2002 - 02:23 PM
None of my receivers except for my 721 is plugged into a phone line.
All receivers show no purchases from the recently ordered screen.
All my receivers have the adult channels blocked out, PLUS have the raitings ceiling set.
Posted 14 August 2002 - 02:29 PM
Posted 14 August 2002 - 02:31 PM
My gripe is I feel I am being ROBBED by Dish Network because they REFUSE to remove the charges from my account.
Its like going to the grocery store and coming home and finding out you have been charges for a prime rib yet there is no prime rib in the bag and I never even picked up prime rib when I was in the store. When I questioned the store about it they say "it's on your bill your stuck with it... Too bad"
Thats my gripe.
Posted 14 August 2002 - 02:32 PM
Posted 14 August 2002 - 02:34 PM
I would ask for all your smart cards to be swapped just to be on the safe side, then maybe they will get the hint.
I dont think there is anything more you can do other than cancel your service and go to DirecTv. Dish used to be so good on taking charges off but I guess too many people tried to cheat the system and they learned fast, so when the innocent ones actually do have a problem, they have to pay for other people's mistakes.
No wonder why I have so many more occurances of people getting shut off for nonpay, especially lately. They cant afford it for one reason or another.
I have to agree with Gary again
Posted 14 August 2002 - 02:49 PM
Originally posted by Jacob S
I dont think there is anything more you can do other than cancel your service and go to DirecTv.
That maybe very expensive if he has multiple Dish Network receivers. DirecTV doesnt offer all the channels Dish Network has also. DirecTV might have the same problem also. The satellite companies need to verify the phone number. If Dish cant, then they shouldnt be authorizing the PPV purchase and charging the customer IMO. Worse, is Dish's attitude that they couldnt be wrong.
Posted 14 August 2002 - 03:19 PM
That is the main problem, and until D* or E* stop licking their lips at potential PPV money it won't be easily fixed.
If they did offer the easy blocking at their system (not just at reciever), I bet all special deals would be 12 Months commit, Credit Card Autopay and Unblock your PPV ordering