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Lip Sync and ABC
Posted 16 May 2006 - 09:27 AM
It would start off ok and then I would see green blocks/pixels, and from there the lip sync would be off - that is both live and delayed viewing.
If I rewind to a point before the green artifacts, the lip sync is ok and then after the lip sync would be off.
I seem to only get lip sync problems on ABC. Very odd.
Posted 16 May 2006 - 11:47 AM
I've ordered the 622 and am set to have it installed in early June. I'll be running my locals OTA through the 622, so I'm VERY curious to see if the prolem remains.
I'm thinking it's just compatability issue between the Samsung box and the signal my local affiliate is sending out, but we'll see...
Posted 16 May 2006 - 12:08 PM
DISH Hopper, Hopper w/Sling, & Joey User
Posted 16 May 2006 - 12:17 PM
I have occassionally had audio sync problems on the 622 (various channels) - but they have been few, and usually a reboot fixes it.
Posted 16 May 2006 - 12:17 PM
Posted 16 May 2006 - 02:03 PM
Interesting. I tend to have consistent lip sync issues with my ABC affiliate OTA as well. Since this is affecting affiliates in So Cal, Tulsa, and Seattle, starting to wonder if there is an issue with ABC source material.
Interesting. What's odd is that I've talked to others here in Tulsa running ABC OTA and they don't have a lip sync problem.
I've just figured that it's some kind of crazy compatability problem with the local ABC feed, my HD box, and/or my receiver (Pioneer VSX-1015 TX).
I'm really curious if the problem will remain once I'm running ABC through the 622... (June can't get here soon enough!)
Posted 16 May 2006 - 03:59 PM
Posted 16 May 2006 - 06:22 PM
Posted 22 May 2006 - 01:23 PM
Since Portland,Or went live with HD locals I also have had the ABC sync problem. Only on Dish HD ABC local, OTA and SD are fine. Lost isn't the same and since the rain has returned I get lock ups if I use OTA broadcasts.
You can add an ABC HD LiL on the east coast (Philly) to a list of problematic audio sync locales (Grey's Anatomy). I haven't noticed too many problems with the OTA material but, man is the LiL ugly some nights... green weirdness (pixelation), audio sync...
Posted 22 May 2006 - 03:47 PM
Posted 23 May 2006 - 06:10 PM
Posted 24 May 2006 - 11:36 AM
I have been a dish customer since the mid 90s and have enjoyed the excellent service over these years. Since I have bought my new VIP622 my household is getting very discouraged in watching any event on the new system. The latest symptom is breakup of signal and delays in audio on the local HD channels. My wife keeps asking me " Why did we get this new system? Can't we switch to cable?" At this point I am seriously considering a switch and because this system "IS NOT WORKING!!" I feel my 18 month commitment is not a valid contract. Please reply to me on any actions that are being taken to resolve these continuing problems with the VIP622.
HDMI failures, I have returned one unit for this problem and am afraid to unplug my system in fear that it will not work at power up.
Constant reboots when signal reception falls below 80%. ( I would expect an error messages but not complete reboots)
Audio delays or lip sync problems especially on ABC local HD channels
Intermittent Signal loss on many HD channels (non OTA), ( tech who installed dish said they are pointed to optimum positions and cannot be improved)
Intermittent Video shutters on all channels and playback. ( this is infrequent but still happens)
At this point I have to buy another SD DVR receiver just so my wife can feel confident that she won't miss her shows. I am holding off on this purchase until I feel that echostar is working on these 622 issues. I hate to invest more into my system if I can get better service from my local cable company.
Posted 24 May 2006 - 02:08 PM
Posted 24 May 2006 - 03:15 PM
While there have certainly seemed to be various problems with the 622, I would think that ABC shares at least some of the blame, given that the lip sync problem seems to be most prevelant/pronounced on their stations.
I don't even have my 622 yet -- I'm running OTA through a stand-alone Samsung box, and I've got lip sync problems with my ABC affiliate, with no problems on any other channel...
Posted 24 May 2006 - 03:25 PM
Dear Mr. xxxxx,
Thank you for expressing your concerns and interest in DISH Network. Customer input is an important tool in our efforts to continuously improve the quality of the DISH Network service.
We would like to confirm your location. We do have some lip sync issues on the ABC locals in your area that we have been working on. You might want to see if it has cleared. If not, then we need to know which city you are located in, so we can identify which ABC belongs to you.
At DISH Network we appreciate the time customers take to email their audio/video quality concerns. Thank you for your patience, information, and for being a valued customer.
EchoStar Satellite LLC
Quality Assurance Department
Posted 24 May 2006 - 06:44 PM
63 HD DVD
Posted 26 May 2006 - 03:47 PM
I would use the OTA ABC station first because you are less likely to have these lip sync issues on OTA than on the problem ridden ABC digital station on satellite.
I cannot rely on my ABC OTA when it is raining here in Portland. NBC is strong all the time. I did get another response from dish and they think they have fixed it. I will check tonight.
They have also asigned a tech to look into my other problems with channel breakup on other HD locals.
Posted 26 May 2006 - 03:57 PM
I am hoping that tonight's finale of "Lost" does not have lip sync issues. It's a 2 hour show and my wife will freak if the lip sync is out... again!
I ended up recording in SD just to be sure, and was glad I did because it was out of sync. Here is the note I recieved from dish today.
Our engineers have been working on the lip sync issue on your local ABC station. Hopefully, by the time you get this, the issue will have cleared.