After several calls to retention and waiting on hold (listening to bad music) for over 20 mins. I was assured that my order for the new HD-DVR box was on schedule (with 5lnb dish) for 9/20. Because I am a lease customer, I was promised all of this at no charge. We'll see. The *D retention rep verified that my local installer had the HR20 and it will be here next week. Also, in my area (65mi NW DC) I SHOULD get all local channels in HD. Man oh man I hope so, it was the reason I (& my wife allowed:) ) spent the money on this VISIO 42" HD tv in the first place! Crossing my fingers in the valley....
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Guest Message by DevFuse
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