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Guest Message by DevFuse

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Installation 1 month away??


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5 replies to this topic

#1 OFFLINE   franco

franco

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Posted 20 September 2006 - 01:53 AM

I just set up my install for a Hr20 DVR and 5LNB dish . They gave me an install time of Oct 19?? Anyone have to wait this long?? I live in the western NY area. Is there any way to escalate this? If so, who do you speak to?
Thanks!
Frank

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#2 OFFLINE   naijai

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Posted 20 September 2006 - 02:14 AM

Better to be further than sooner for the HR20 installs that makes sure they have the equipment and installers are available
Success consists of going from failure to failure without loss of enthusiasm.
Winston Churchill

DIRECTV employee since May 2003.
All comments are my own. Unless specifically stated, my views DO NOT represent the views of DIRECTV

#3 OFFLINE   bonscott87

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Posted 20 September 2006 - 10:40 AM

It's the busiest time of season for installers due to Sunday Ticket starting up. I have an install set for Oct 7th but then I already installed the reciever so I'm just waiting for an install of the dish upgrade and switch.

#4 OFFLINE   TMullenJr

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Posted 20 September 2006 - 10:55 AM

I tried to setup an installation, and was also told late October. I decided to buy the AT-9 dish & install it myself. I should have it by the end of the week. I'm in Western CT.

#5 OFFLINE   Losana

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Posted 20 September 2006 - 02:42 PM

I just set up my install for a Hr20 DVR and 5LNB dish . They gave me an install time of Oct 19?? Anyone have to wait this long?? I live in the western NY area. Is there any way to escalate this? If so, who do you speak to?
Thanks!
Frank


You could call your local installer and see if they could put you in earlier or if there is a cancellation to contact you. I did this by calling Directv and asking for the local installers phone number.

#6 OFFLINE   bobojay

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Posted 21 September 2006 - 04:54 PM

Mine is set for 10/17. Called the install company, (Ironwood), and they put me on the so called "fast track". Supposedly may save a couple weeks.
We'll see!!
DirecTV HR24-200 HD DVR LivRm, HR24-200 bedroom, AU-9 Slimline dish
Hitachi 50V500A 50" LCD HD TV, Component Hook Ups,
APC Smart U-P-S 900 Battery Backup




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