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Guest Message by DevFuse


Hard Drive Died, Upgrade to 622 Not Allowed

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2 replies to this topic

#1 OFFLINE   welchwarlock



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Joined: Jan 05, 2005

Posted 26 September 2006 - 10:26 AM

My 921 HDD died. During playback of recorded shows it pauses makes a clink sound, then continues for a few seconds.

Called dish, and I am pleased to say they did not make me power cycle, reset, or go through any other ineffective trouble shooting steps.

I asked if I could upgrade it to a 622, and was told that only one 622 upgrade was allowed per account, which really stinks because I only get about 1/5th of the HD programming on the 921 since they turned it off when I upgraded my other unit to a 622. All they can do is send me another 921.

I was told my best option was to buy a 622 on Ebay wow Dish told me to go to Ebay!


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#2 OFFLINE   mwgiii


    Gaming Guru and Supporter

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Joined: Jul 19, 2002

Posted 26 September 2006 - 12:29 PM

Try ceo@echostar.com

I have seen some customers get another 622 that way.

#3 OFFLINE   Michael P

Michael P

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Joined: Oct 27, 2004

Posted 26 September 2006 - 05:54 PM

You can buy one for $499 here: http://www.dishstore...products_id=268
An E* subscriber continuously since February 1997.

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