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HR20 Troubleshooting Guide

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28 replies to this topic

#26 OFFLINE   denvermtnguy



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Joined: Jan 23, 2007

Posted 23 May 2007 - 11:51 AM

I mentioned yesterday that I was going to start a troubleshooting guide. I asked for PMs for solutions, etc. but didn't get any...

So, I've created a document with the only trouble I've encountered (and its solution).

You can check out the currently VERY short document at this location:

If you have any additional information re: troubleshooting (problem and solution), please contact me via email or private message.

Thank you.

The Guide is titled "HR20-700S"; is there one for the HR20-100?

It's excellent!

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#27 OFFLINE   amfbob


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Joined: Jul 23, 2007

Posted 23 July 2007 - 09:33 AM

:mad: My HR 20 is getting worse by the day. So far a few times it wouldn't come on with remote or manually on front of box. Lately, almost everytime I am watching something taped it freezes and I continually have to reboot! Took 3.5 hrs. to watch a 2 hr. movie. Sometimes programs do not tape. Shows taped at whenever but when I try to replay it it's lost. I have pressed reset and removed plug from outlet several times but it eventually does the same things all over again. When frozen I tried to advance it by ff and sometimes it works and sometimes it goes to reboot on it's own! This a daily problem. Waiting for Directv techs. Maybe a software problem they said. I think it's time for a new DVR which is leased anyhow. Their systems were down at Directv today, however, when I called.

#28 OFFLINE   gpman


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Posted 05 September 2007 - 09:05 AM

how can i bring back original soft ware for hr20-100 .
problems with latest 18a !

#29 OFFLINE   CalmWind



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Joined: Oct 01, 2007

Posted 12 October 2007 - 10:53 AM

I haven't noticed it, but it might be nice to have a sample signal strength matrix so you could see what you should expect on a normal or acceptable install for the different satellites. Notes could be used to point out differences on certain satellites if necessary for different parts of the country.

A note such as the minimum acceptable signal strength for good reception would help explain some problems folks might have.

You certainly have already helped me during my self install with your guide.

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