Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

XBOX360 - $150 to repair; or $300 for a new one (Update: Warranty now extended)


  • This topic is locked This topic is locked
22 replies to this topic

Poll: What to do.. (9 member(s) have cast votes)

What to do..

  1. Just fix it, for $150 ish (1 votes [11.11%])

    Percentage of vote: 11.11%

  2. Get a new core unit, for $300 (8 votes [88.89%])

    Percentage of vote: 88.89%

Vote

#1 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 03 March 2007 - 09:03 PM

What would you do?

My XBOX360 just decided to take a dive.
The lovely 3 red lights, with the result code of 0102 (unknown error).

And of course, since I got it on release day... out of warranty.

$135 and change to repair it...
Or should I go with a new CORE unit at $300..
Which would also give me a 1 year warranty (not sure if I get 1 year post repair).

Extra Power Supply, TV connection, and a corded controler...

An no... going PS3 is not an option... and pretty much now my plans for a Wii are put on hold. :( as the XBOX360 is also my DVD and HD-DVD player as well.
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

...Ads Help To Support This SIte...

#2 OFFLINE   kbdsp

kbdsp

    Cool Member

  • Registered
  • 11 posts
Joined: Nov 15, 2004

Posted 03 March 2007 - 09:25 PM

Microsoft released an official statement that any Xbox 360 purchased before Jan.
1, 2006 (The Early Adopters), that they would repair the unit for free or send a replacement unit. My Xbox 360 did the same thing about 2 months ago, and they sent me a replacement unit for free. I Purchased mine in Nov 2005. I hope this message helps. To find the statement just Google "Xbox 360 repair Micosoft".:)
See if this works before purchasing another unit.
Always Remember Squidward's Cutomer Service:
"Please come again :rolleyes: When I'm not working"
"If there is anything else I can do for you, :rolleyes:
Please hesitate to ask" :lol:

#3 OFFLINE   miedwards72

miedwards72

    AllStar

  • Registered
  • 70 posts
Joined: Feb 23, 2007

Posted 03 March 2007 - 09:26 PM

I would replace it. Then I would sell the bad unit on ebay. Someone out there would buy it to fix it or sell off the parts. Even if you just get $50, it's better than nothing.

#4 OFFLINE   miedwards72

miedwards72

    AllStar

  • Registered
  • 70 posts
Joined: Feb 23, 2007

Posted 03 March 2007 - 09:27 PM

Or what KBDSP said!

#5 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Topic Starter
  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 03 March 2007 - 11:20 PM

Microsoft released an official statement that any Xbox 360 purchased before Jan.
1, 2006 (The Early Adopters), that they would repair the unit for free or send a replacement unit. My Xbox 360 did the same thing about 2 months ago, and they sent me a replacement unit for free. I Purchased mine in Nov 2005. I hope this message helps. To find the statement just Google "Xbox 360 repair Micosoft".:)
See if this works before purchasing another unit.



Do you have a link for that statement?
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#6 OFFLINE   bidger

bidger

    Hall Of Fame

  • Registered
  • 1,940 posts
Joined: Nov 19, 2005

Posted 03 March 2007 - 11:37 PM

The following came up with the Google search for "xbox 360 repair microsoft" that kbdsp suggested:

http://support.microsoft.com/kb/907534

Ceton 6 tuner eth, Cisco Tuning Adapter 1520, TWC Digital Explorer Pak and Standard cInternet, TiVo HD (upgraded to 500 GB) for OTA,TC-P50U50, SONY NSZ-GT1 BD player and Google TV box, Yamaha RX-V373 A/V receiver, Squeezebox Duet music streaming device


#7 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Topic Starter
  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 04 March 2007 - 12:20 AM

The following came up with the Google search for "xbox 360 repair microsoft" that kbdsp suggested:

http://support.microsoft.com/kb/907534


Yep... found that one earlier... Sadly.
In a nutshell:

Green Light on power supply -> 3 Red Lights on the XBOX360 = Repair.
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#8 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Topic Starter
  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 04 March 2007 - 12:23 AM

http://www.gamespot....ws/6158147.html
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#9 OFFLINE   bidger

bidger

    Hall Of Fame

  • Registered
  • 1,940 posts
Joined: Nov 19, 2005

Posted 04 March 2007 - 01:07 PM

That's good. It's not like Msft can't afford it and they don't want to risk gamers going to another platform exclusively over this issue.

I know Msft has a bad reputation, but a couple of years back I bought a Msft wireless keyboard/mouse set from Newegg and the left click on the mouse was non-functional. I called the toll-free # to Msft. to troubleshoot, but they couldn't resolve it. But, they did send me a ~$80MSRP wireless mouse/keyboard set to replace the $40MSRP set I ordered from Newegg free of any charges.

Ceton 6 tuner eth, Cisco Tuning Adapter 1520, TWC Digital Explorer Pak and Standard cInternet, TiVo HD (upgraded to 500 GB) for OTA,TC-P50U50, SONY NSZ-GT1 BD player and Google TV box, Yamaha RX-V373 A/V receiver, Squeezebox Duet music streaming device


#10 OFFLINE   naijai

naijai

    Hall Of Fame

  • Registered
  • 1,137 posts
Joined: Aug 19, 2006

Posted 04 March 2007 - 11:26 PM

id say get a new one from what i have read all over the place its really a pain sometimes
Success consists of going from failure to failure without loss of enthusiasm.
Winston Churchill

DIRECTV employee since May 2003.
All comments are my own. Unless specifically stated, my views DO NOT represent the views of DIRECTV

#11 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Topic Starter
  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 05 March 2007 - 09:09 AM

Sadly... just got a reply... from email support (referring to that story).
They still denied to repair it for free.

So one more phone call..... and I will see if I can get them to repair it, since it was prior to January 2006 build.

If not... I'll probably end up with a new core unit.. :(
Really sucks, since there are rumors that a new model may be available in May
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#12 OFFLINE   Boleyc

Boleyc

    Legend

  • Registered
  • 124 posts
Joined: Mar 05, 2007

Posted 05 March 2007 - 10:43 AM

Earl, have you tried the "Towel" trick that can temporarily fix your 360? Might get you by until the possible new model (with HDMI I hope!) in May.

I've been a long time lurker, but just registered to tell you about this, so I can't post urls. Do a google search and you'll find the info, or PM me and I can send you the link.

#13 OFFLINE   Nick

Nick

    Keep going - don't give up!

  • DBSTalk Club
  • 21,189 posts
  • LocationThe Beautiful Golden Isles of Coastal Georgia
Joined: Apr 23, 2002

Posted 05 March 2007 - 10:50 AM

http://www.engadget....-red-ring-of-d/

After trying the magical " towel trick", as a bonus, you can wrap the magic towel
around your head and play swami until the static electricity dissipates. :grin:

.


~ 12 Year Anniversary Month ~
Charter Gold Club Member
DBSTalk Club ~ 21k Club
Top 10 Poster

.


#14 OFFLINE   machavez00

machavez00

    Hall Of Fame

  • Registered
  • 3,601 posts
  • LocationPhoenix, Arizona
Joined: Nov 02, 2006

Posted 05 March 2007 - 10:56 AM

I don't understand how MSFT can put out a statment they will comp repairs for pre 01/06 units and then not honor it. Call one your local station's consumer units and see if they can't get something done. If there is one this MSFT does not like is bad press, and bad press from a Chicago station even worse.

#15 OFFLINE   machavez00

machavez00

    Hall Of Fame

  • Registered
  • 3,601 posts
  • LocationPhoenix, Arizona
Joined: Nov 02, 2006

Posted 06 July 2007 - 04:48 AM

Microsoft lengthens Xbox 360 warranty
Microsoft extends the warranty coverage on its Xbox 360 console.

By Ben Silverman

No longer content adhering to the adage, "if it ain't broke, don't fix it," Microsoft on Thursday announced that it will extend its Xbox 360 warranty coverage to three years from date of purchase. The warranty covers any consumer who experiences the general system failure indicated by three flashing red lights, more commonly referred to as the "red ring of death." Both shipping and repair costs will be covered.

The new warranty will represent a $1 billion pre-tax charge on Microsoft's earnings for the year's final quarter. This marks a notable setback for the company's Entertainment & Devices division, who reported a $315 million operating loss in the third quarter.

full story
Open letter from Peter Moore
http://www.xbox.com/...mooreletter.htm

#16 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Topic Starter
  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 06 July 2007 - 07:39 AM

Isn't it great... :)

I wonder how long it will take for me to get my $130 back....
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#17 OFFLINE   syphix

syphix

    Hall Of Fame

  • Registered
  • 2,113 posts
Joined: Jun 23, 2004

Posted 06 July 2007 - 12:24 PM

Yeah, mine just took a crap on Wednesday. I called and luckily was just under the 1 year warranty...so I purchased another year warranty for $29.95...and they do this ****. Oh well....
Nathan
setup:
- 50" Plasma 1080p HDTV (Samsung PN50A760), 46" LCD 1080p HDTV (Samsung LN-T4665F), 32" LCD 720p HDTV (Insignia). 1 Hopper, 2 Joeys.

#18 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Topic Starter
  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 06 July 2007 - 01:03 PM

Yeah, mine just took a crap on Wednesday. I called and luckily was just under the 1 year warranty...so I purchased another year warranty for $29.95...and they do this ****. Oh well....


Call them back...

You should get a refund for that $29.95
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#19 OFFLINE   LR308er

LR308er

    Duplicate User (Account Closed)

  • Banned User
  • 310 posts
Joined: Jun 27, 2007

Posted 08 July 2007 - 10:05 AM

I'd get a new or refurb., but I wouldn't pay $300 for it when theyr'e selling everyday for around $200.
Favorite Quotes:
"Don't fry bacon naked" - Janet Campbell (circa 1995)
"My head do stink" - Tommy Early (2003)
"Ya'll ain't got no more money?!" - Exotic Dancer (2004)

#20 OFFLINE   machavez00

machavez00

    Hall Of Fame

  • Registered
  • 3,601 posts
  • LocationPhoenix, Arizona
Joined: Nov 02, 2006

Posted 08 July 2007 - 12:21 PM

Earl, perhaps you should rename the thread?




spam firewall