Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

XBOX360 - $150 to repair; or $300 for a new one (Update: Warranty now extended)


  • This topic is locked This topic is locked
22 replies to this topic

Poll: What to do.. (9 member(s) have cast votes)

What to do..

  1. Just fix it, for $150 ish (1 votes [11.11%])

    Percentage of vote: 11.11%

  2. Get a new core unit, for $300 (8 votes [88.89%])

    Percentage of vote: 88.89%

Vote

#21 OFFLINE   premio

premio

    Godfather

  • Registered
  • 395 posts
Joined: Sep 26, 2006

Posted 08 July 2007 - 08:20 PM

So one more phone call..... and I will see if I can get them to repair it, since it was prior to January 2006 build.


Call up 10 more times and see if different CSR's will help you out. If that doesn't work call up retention.

:P

Not knowing what the problem really is, can you take it apart and possible just replace some cap's and make it work?

-n
<!---
It's Comcastic!
--->

...Ads Help To Support This SIte...

#22 OFFLINE   Lee L

Lee L

    Hall Of Fame

  • Registered
  • 3,134 posts
Joined: Aug 15, 2002

Posted 09 July 2007 - 03:26 PM

Isn't it great... :)

I wonder how long it will take for me to get my $130 back....


My launch day 360 died after about 6.5 months at a time that the warrantee was 6 months. I paid half price for the repair at the time, then they bumped the warrantee to 1 year. I had my check in about a month after the announcement IIRC.


DirecTV, please don't make me have to go back to watching March Madness in standard Def! Oh, and the usual begging for AMC and BBC America. You are so close to actually being the HD Leader.

#23 OFFLINE   Earl Bonovich

Earl Bonovich

    Lifetime Achiever

  • Topic Starter
  • Registered
  • 30,092 posts
Joined: Nov 15, 2005

Posted 09 July 2007 - 03:32 PM

Call up 10 more times and see if different CSR's will help you out. If that doesn't work call up retention.

:P

Not knowing what the problem really is, can you take it apart and possible just replace some cap's and make it work?

-n



I researched it... and ultimately decided just to have Microsoft Fix it.
I paid $130, they sent the box with packing instructions and return shipping...

Had it back about a week later, good as new.

Now I am just waiting for my check.... for my refund, do to the extension of the warranty.
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV




Protected By... spam firewall...And...