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Guest Message by DevFuse

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Another one bits the dust...

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#1 OFFLINE   tommiet



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  • 356 posts
Joined: Dec 28, 2005

Posted 16 April 2007 - 05:35 PM

My first 622 worked well for 13 months. In comes 4.0.1 and it had multiple issues. Called E* and the so called technical support ask a few questions and they just send me another one. It last for 4 days and started rebooting as often as every 5 minutes. Call E* and get the same lame questions from technical support and they send out another. 2 days later and I get the message that the unit is running @ 143 degrees. Noticed that the fan is NOT running on the right hand side. Call E* and get the SAME lame questions and... You guessed it, "We'll send another one."

My HOT 622 is running now... with some "custom cooling."

I could tell that the so called technical support was just reading a script and the fix is to "send another one." No troubleshooting. Must be cheaper to just UPS me one than stay on the phone for 30 minutes.

Technical Support --- Must be another name for "shipping department" in India.

Ok........... I feel better now.
**** HARDWARE *****
2 Dish Hoppers (Gave up trying to get a Joey to work)
VIZIO 55” and 48" TruLED LCD 3D HDTV with VIZIO
JVC HDI RX-D402B Receiver

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