Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

Another one bits the dust...


  • This topic is locked This topic is locked
No replies to this topic

#1 OFFLINE   tommiet

tommiet

    Godfather

  • Registered
  • 330 posts
Joined: Dec 28, 2005

Posted 16 April 2007 - 05:35 PM

My first 622 worked well for 13 months. In comes 4.0.1 and it had multiple issues. Called E* and the so called technical support ask a few questions and they just send me another one. It last for 4 days and started rebooting as often as every 5 minutes. Call E* and get the same lame questions from technical support and they send out another. 2 days later and I get the message that the unit is running @ 143 degrees. Noticed that the fan is NOT running on the right hand side. Call E* and get the SAME lame questions and... You guessed it, "We'll send another one."

My HOT 622 is running now... with some "custom cooling."


I could tell that the so called technical support was just reading a script and the fix is to "send another one." No troubleshooting. Must be cheaper to just UPS me one than stay on the phone for 30 minutes.

Technical Support --- Must be another name for "shipping department" in India.




Ok........... I feel better now.
**** HARDWARE *****
2 Dish Hoppers (Gave up trying to get a Joey to work)
VIZIO 55” and 48" TruLED LCD 3D HDTV with VIZIO
JVC HDI RX-D402B Receiver
2 SLINGBOX PRO'S

...Ads Help To Support This SIte...



Protected By... spam firewall...And...