Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

HR20-700 vs 100


  • This topic is locked This topic is locked
21 replies to this topic

#21 OFFLINE   John in Georgia

John in Georgia

    Godfather

  • Registered
  • 317 posts
Joined: Sep 24, 2006

Posted 12 May 2007 - 05:18 PM

New to the forum. Great resource- I'm glad I found it.

I just upgraded to DTV HD package. They sent out an installer and he did the hookup and setup my HR20-100 box. He rushed through the box demo because he was late to his next appointment. A half hour after he left I realized that one tuner on the box was dead. The inputs were fine, just the tuner was dead. I called DTV and after three days of customer service hell, they sent a technician out to check the box. Sure enough, the second tuner was dead. DTV wouldn't allow him to swap it with a box in his truck- they had to mail me a new one. When the new one arrived, it was an HR20-700 model not the -100 model I originally had. It was refurbished on top of that.

I was pretty upset that I paid $200 for a new box, it was broken when installed, and now I get an older refurbed unit. One of the techs had warned me that the older -700 model had a lot of issues. I called DTV and insisted they send a new (not refurbed) -100 model. They tired to tell me there was no difference between the units, but I persisted and they sent me a new unit.

I now have a refurbed -700 unit and new -100 unit at home. Which is actually the best model to keep? I want the one with the least problematic track record. Is there a general consencious on this?

Thanks for the help.


Hi mjd,

I spent a couple of years with over-the-air, and DirecTV as my only source of HD programming. Back then, there was NO way to record HD programming unless you wanted to use a VHS-type device. I've been so happy to be able to record, pause, rewind and fast forward HD, that I generally overlook problems with the HR-20-700.

It still amazes me that this device can record and display MPEG2/4 as well as it does. In a broadcast environment, you learn how difficult this is to accomplish. I'm on my second HR20-700 (refurb) but am very pleased, overall.

I apologize to you and others for being "flip" with your query. I have no experience with the HR20-100, but suspect that either will suit you well. As VOS would say, "FWIW".

John

...Ads Help To Support This SIte...

#22 OFFLINE   Agpilot1

Agpilot1

    Mentor

  • Registered
  • 41 posts
Joined: Nov 09, 2006

Posted 12 May 2007 - 10:12 PM

I also tried to use the RF function of the remote on my HR-20-100S with the external antenna hooked up and it was very slow and sometimes took repeated button presses for the HR-20 to receive my command. Switched back to IR and much better.




spam firewall