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Guest Message by DevFuse

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Havind a dis installed on my roof and need help!


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6 replies to this topic

#1 OFFLINE   Cuvie

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Posted 30 May 2007 - 08:12 AM

I currently have DirecTV digital service and have been trying to upgrade for 3 weeks to HD. I had one installer come out and tell me I had to remove two branches at the top of a tree to get a signal. I have practically removed the entire tree, all the branches are gone. I had a second installer come out and tell me that the tree I worked on is fine but two others are in the way. These two trees were not a problem for the first installer who came out. I have seen HD dishes in my town on roofs that have signifigantly worse lines of sight than mine. What should I do? I have the supervisor coming out today at 3pm to talk about it. I have heard they can extend the support arm a few feet or just angle the dish. I appreciate any suggestions, I really don't want to have to go to Comcast.

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#2 OFFLINE   compnurd

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Posted 30 May 2007 - 08:19 AM

I also appear to have a crappy LOS but i get excellent signals on all Sats.

Is this on your roof or a pole? Is there another place on the roof that might be better? Who is the install company?

If they keep refusing to do it you coud just do it yourself

And welcome!

#3 OFFLINE   Cuvie

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Posted 30 May 2007 - 08:24 AM

It would be on my roof, The installer would put the dish near the top of the roof at the very side of the house. The trees are about 50 feet tall and 70 feet away. My roof is about 40 feet tall. I don't think they should have any problem with the install. I am just getting really frustrated and don't know which installer to believe.

#4 OFFLINE   compnurd

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Posted 30 May 2007 - 09:31 AM

It would be on my roof, The installer would put the dish near the top of the roof at the very side of the house. The trees are about 50 feet tall and 70 feet away. My roof is about 40 feet tall. I don't think they should have any problem with the install. I am just getting really frustrated and don't know which installer to believe.


I wouldnt imagine there being an issue then. The actual angle to which the signal hits the dish is a good amount higher then the LNB arm itself

#5 OFFLINE   boba

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Posted 30 May 2007 - 09:31 AM

In N.H. you have a low look angle so trees can easily be a problem. Seeing you haven't given information on who is giving you information about blocked line of sight and we can't see your site all I can say is try another company. You will look at 5 satellites 99-119 119 is approximately 22 deg elev and 250 deg az. 101 is 33deg elev and 233 az. all will be low and to the west so good luck.

#6 ONLINE   Diana C

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Posted 30 May 2007 - 02:41 PM

If the trees are only about 10' higher than the roof, and are 70' away, they wouldn't block anything higher than a 10° angle.
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#7 OFFLINE   Radio Enginerd

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Posted 30 May 2007 - 02:44 PM

It would be on my roof, The installer would put the dish near the top of the roof at the very side of the house. The trees are about 50 feet tall and 70 feet away. My roof is about 40 feet tall. I don't think they should have any problem with the install. I am just getting really frustrated and don't know which installer to believe.


Keep in mind the sats your dish is looking at are higher than the elevation your dish appears to look. You should be fine in regards to the trees.
If you put your mind to it you can accomplish anything.
- Emmett "Doc" Brown

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