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Guest Message by DevFuse


How to know if you have Super Fan

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6 replies to this topic

#1 OFFLINE   StangGT909



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Posted 01 June 2007 - 11:34 AM

I ordered the NFL Ticket w/ Superfan yesterday

When I log in to my account this is what it shows

Current Programming
HD Access

It doesn't list "Superfan" ..... is it supposed to? Or is that not a subscription so it shouldn't be there?

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#2 OFFLINE   ProfLonghair


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Posted 01 June 2007 - 11:50 AM

No, you're right, it should be there. Sometimes, it takes an extra day or so for things to show up.

#3 OFFLINE   Tom Robertson

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Posted 01 June 2007 - 11:56 AM

Took mine a couple days, but both are there.


Go Packers!

My real treasures: 5 Grandchildren - S, D, M, M, C ; 6! Great-Grandtibbers - B, H, J, A, M, C (Plus 1 in the oven!)

#4 OFFLINE   StangGT909



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Posted 01 June 2007 - 12:00 PM

That's exactly what I needed to know.


#5 OFFLINE   Steve Robertson

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Posted 01 June 2007 - 12:10 PM

I know I have it by how many calls I have to make LOL

It should have shown up I would call back

#6 OFFLINE   SDizzle


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Posted 01 June 2007 - 12:12 PM

I had to call a few times! But, when you get to retention, the supervisor can add Sunday Ticket Superfan $0.00, and it will show instantly!!

Hope that helps.

HR34-700 (1), HR24-500 (6), C31 (1), Samsung RVU TV (1)
Running two SWM16 with DECA

#7 OFFLINE   StangGT909



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Posted 01 June 2007 - 12:27 PM

The fact that I added both the Ticket and SF at the same time, and only the Ticket showed up... makes me think something was wrong.

In the same call to DTV... they put in an escalated ticket since this was my 4th phone call asking why my $100 rebate hasn't come in 14 weeks. They claim they'll "call me" within 5 days with status.

If it doesn't show up by then, I'll try....try.. again.

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