Maybe it's just me then. I have tried that HR20 remote and I absolutely loathe it. I think I will cling to my HR10 until the last pixel of HD content is disabled on it by DirecTV and then I'll pray to the good lord above that Dish or TW or someone else links up with TiVo, or DirecTV provides an alternative remote to their current one. Woe is me, woe is me!
Once you spend some time over here, you will see that we are the fun ones!
It took everyone in my family about 1 to 2 days to adjust to the HR20 remote when we moved from the TiVo remote.
Now when we use the TiVo it feels weird to all of us. We now all greatly prefer the HR20 remote.
I think that this has more to do with what we are comfortable with than the TiVo remote being a "bad" remote.
And as a converting TiVo user, your war cry is supposed to be DLB not the remote.
See the TiVo Users Survival Guide for more.