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Mac Users: EyeConnect Works with the HR20


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654 replies to this topic

#51 OFFLINE   DCSholtis

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Posted 30 July 2007 - 11:12 AM

THAT was my problem...:D Thanks!!
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#52 OFFLINE   toddrohner

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Posted 30 July 2007 - 07:18 PM

I am unable to access my photos or music with EyeConnect.

I have installed the software from the provided link. Installation went fine and EyeConnect detects the hr20 (as DIRECTV Plus HD DVR). It is checked to enable. On the content screen I have selected the check box for share my content. In both iPhoto and iDVD I have set preferences to allow sharing.

I saw mention in earlier posts of needing to add additional photo and music entries in EyeConnect. I tried this as both the folder type and iphoto or itunes type.

My computer shows up in the HR20 photos and music. When I select either the music or photos folder it says there are no files. The only time that I was able to get anything to show was when I re-executed the installer. This allowed my photo albums to show in the photos folder and playlists/songs to show in music folder. When this content was listed, it still would not "play" on hr20. This content no longer lists on the hr20.

For reference I am running EyeConnect on OS X 10.4.10 with all software up to date. HR20-700.

Any suggestions? Thanks in advance.

#53 OFFLINE   machavez00

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Posted 30 July 2007 - 10:09 PM

I am unable to access my photos or music with EyeConnect.

I have installed the software from the provided link. Installation went fine and EyeConnect detects the hr20 (as DIRECTV Plus HD DVR). It is checked to enable. On the content screen I have selected the check box for share my content. In both iPhoto and iDVD I have set preferences to allow sharing.

I saw mention in earlier posts of needing to add additional photo and music entries in EyeConnect. I tried this as both the folder type and iphoto or itunes type.

My computer shows up in the HR20 photos and music. When I select either the music or photos folder it says there are no files. The only time that I was able to get anything to show was when I re-executed the installer. This allowed my photo albums to show in the photos folder and playlists/songs to show in music folder. When this content was listed, it still would not "play" on hr20. This content no longer lists on the hr20.

For reference I am running EyeConnect on OS X 10.4.10 with all software up to date. HR20-700.

Any suggestions? Thanks in advance.


You only need to add a second pictures sharing under content, delete the other music folder, that may be the source of the problem You mentioned having sharing turned on in iPhoto and iDVD; did you mean iTunes, not iDVD? Do you have port 2170 open? It sound like you do because the HR20 is showing up in the device pane, but I may be wrong on that.

PPC or Intel?

#54 OFFLINE   kbk

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Posted 30 July 2007 - 10:11 PM

I got my HR20 with EyeConnect, but not quite as expected.

For me the iPhoto and iTunes sharing did not work. On the music side I got this folder is empty messages when I would try any folder other than playlists. On the playlist i could see the playlist titles but nothing would happen when I tried to access those. On the photo side a similar thing was happening. I saw the albums and slideshows as folders but nothing would happen when I tried to access them. I turned on both iPhoto and iTunes sharing and turned off my firewall and it still wouldn't work.

Then, I added the actual folder containing my music "~/Music/iTunes/iTunes Music" as a Folder type in EyeConnect and now I could access my music. However, my playlists don't work and can only navigate the music files as they are stored on my computer and not in the way that iTunes organizes them. I got photo sharing to work in a similar manner and with the same kinds of limitations.

Has anybody got their system working so that the iTunes and iPhoto functionality is available?

#55 OFFLINE   machavez00

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Posted 30 July 2007 - 10:28 PM

I got my HR20 with EyeConnect, but not quite as expected.

For me the iPhoto and iTunes sharing did not work. On the music side I got this folder is empty messages when I would try any folder other than playlists. On the playlist i could see the playlist titles but nothing would happen when I tried to access those. On the photo side a similar thing was happening. I saw the albums and slideshows as folders but nothing would happen when I tried to access them. I turned on both iPhoto and iTunes sharing and turned off my firewall and it still wouldn't work.

Then, I added the actual folder containing my music "~/Music/iTunes/iTunes Music" as a Folder type in EyeConnect and now I could access my music. However, my playlists don't work and can only navigate the music files as they are stored on my computer and not in the way that iTunes organizes them. I got photo sharing to work in a similar manner and with the same kinds of limitations.

Has anybody got their system working so that the iTunes and iPhoto functionality is available?


Welcome! :welcome_s

For some reason it is necessary to add a second photo sharing under content for the photos to play. With iPhoto it is best to create albums from your photos. This way you can view those photos and not have to go through the entire library. I have the songs in my iTunes library sorted by album. I don't know if that makes a difference or not. I have the option under the music menu to view them by artist, album, composer, etc.

#56 OFFLINE   toddrohner

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Posted 31 July 2007 - 05:47 AM

You only need to add a second pictures sharing under content, delete the other music folder, that may be the source of the problem You mentioned having sharing turned on in iPhoto and iDVD; did you mean iTunes, not iDVD? Do you have port 2170 open? It sound like you do because the HR20 is showing up in the device pane, but I may be wrong on that.

PPC or Intel?


My bad. Yes, itunes, not idvd. I have just completed a project in idvd, so it must be stuck in my head.

I have not activated the firewall on the computer, so port 2170 should be wide open from within the network.

I am using Intel. A month old macbook pro. FYI, my router is the Airport Extreme.

FWIW, my computer is listed on the HR20 twice. One of the computers listed the folders eyetv, movies, music, photos. The other computer immediately does not give these folders and lists no files.

#57 OFFLINE   Canis Lupus

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Posted 31 July 2007 - 03:50 PM

hey guys,
make sure you've downloaded the zip file pointing to the Beta version of the next release. As mentioned by machavez, the eariler version does not support music at all.

http://s3.amazonaws....ect/ec111b2.zip


Second, sounds like you've been tweaking the "Content" tab a bit.
You might try starting from scratch by removing all those shared folders you've got, and then adding back only the iTunes and iPhoto default folders (not any direct stand-alone folders like iTunes Music, etc. ) to start.

Make sure you DO NOT alter the name of the iTunes folder when you add it back.

Start Eye Connect running again, then test the HR-20 to see if your computer shows up, and hopefully just one :)

If it's talking to the HR-20, there's nothing wrong with your port/firewall settings.

I suspect what you've been seeing is a list of songs on the left side of the TV screen, with only "Hot Tips" or whatever showing up in the larger portion of the screen. If you see this, your music will not load. Your playlists, albums, podcasts etc should show on the left, and the track list inside those playlists should show up in that "Hot Tips" larger portion. Now it will work. Press STOP on the remote to stop the track and return to HR-20 channel audio.

For iPhoto, once you've added back the default iPhoto content (again, do NOT change the name of your iPhoto content), go ahead and go back to Content tab and add the iPhoto folder again, except this time give it another name. Keep both of those folders.

Just like iTunes, you should see iPhoto albums populating the left hand side, and a list of the images themselves within that Album populating the larger portion of the screen.
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#58 OFFLINE   toddrohner

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Posted 31 July 2007 - 04:38 PM

I typically do not login as the admin user on my computer. I just login as a non admin. I initially installed the eyeconnect while logged in as non admin. I have not had problems installing other software this way. I just get prompted to enter the admin username and password.

With the difficulties I was having, I decided to uninstall the software and reinstall it as the admin user. Proceeding this way allowed the hr20 to connect to eyeconnect content without issue. Works great.

Thank you machavez00 and canis lupis for your help. :goodjob: I hope my explanation prevents others from making the same mistake that I did.

#59 OFFLINE   Canis Lupus

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Posted 31 July 2007 - 05:29 PM

I typically do not login as the admin user on my computer. I just login as a non admin. I initially installed the eyeconnect while logged in as non admin. I have not had problems installing other software this way. I just get prompted to enter the admin username and password.

With the difficulties I was having, I decided to uninstall the software and reinstall it as the admin user. Proceeding this way allowed the hr20 to connect to eyeconnect content without issue. Works great.

Thank you machavez00 and canis lupis for your help. :goodjob: I hope my explanation prevents others from making the same mistake that I did.


Not a mistake at all todd, and glad we could help. It makes sense that the home admin users folders may be the only accessible ones under the current Beta. thanks for the info.
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#60 OFFLINE   toddrohner

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Posted 31 July 2007 - 06:22 PM

Not a mistake at all todd, and glad we could help. It makes sense that the home admin users folders may be the only accessible ones under the current Beta. thanks for the info.


Folders for both users are accessible. It was just that the installation needed be completed by the admin user.

When I pick the pictures or music on the hr20, it lists both users (and the extra iphoto I created). I just select which one I want and then content for selected user is available.

#61 OFFLINE   theantidote

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Posted 31 July 2007 - 07:42 PM

Has anyone else noticed high CPU usage from eyeconnect? It must be some type of bug.

#62 OFFLINE   machavez00

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Posted 31 July 2007 - 07:43 PM

I have sent Elgato a screen grab of the preference pane and an explanation of what we have done to get photos to stream

#63 OFFLINE   machavez00

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Posted 31 July 2007 - 07:49 PM

Has anyone else noticed high CPU usage from eyeconnect? It must be some type of bug.


I opened activity monitor and it looks looks normal on my dual 1.25 gig power Mac

#64 OFFLINE   DCSholtis

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Posted 31 July 2007 - 08:34 PM

Normal here as well on my MacBookPro
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#65 OFFLINE   Canis Lupus

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Posted 01 August 2007 - 03:49 PM

I think a few of us will be around for the Networking/VOD chat sessions tonight, so if anyone needs help with EyeConnect maybe we can do some of that as well for Mac users who want to try it.
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#66 OFFLINE   LameLefty

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Posted 04 August 2007 - 06:55 AM

Okay just tried this today on my MacBook Pro C2D running OS X 10.4.10 and all the latest updates. It installed fine and even shows my HR20 on the Start/Stop page but under IP address it says "offline." For just a second once it showed the correct IP but as soon as I hit menu on the HR20 to see if my Mac was listed there, the IP disappeared and it said "offline" again. My HR20 does not show my Mac but does access the TVersity server running the bedroom PC just fine, so it's clearly not an internal network issue, I don't think, just some setting on this machine.

EDITED TO ADD: Okay, duh. Disregard the user error - no coffee yet this morning. I just powered the HR20 off and back on and it works now - my Mac shows up on the menu along with my PC. The Preference Pane still shows the IP as "offline" (after flashing the correct IP for a second as it powered on) but it works so I don't care. :P

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#67 OFFLINE   toddrohner

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Posted 04 August 2007 - 09:10 AM

For me, eyeconnect does not show an IP address (rather then offline) until after I select the computer on the HR20. Eyeconnect continues to show the IP after I exit the menu for a short bit, but then returns to offline. The status seems to indicate a connection rather than the up/down status of the remote machine (HR20).

#68 OFFLINE   sturub

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Posted 05 August 2007 - 06:09 AM

can someone tell me what this is supposed to do - I am a MAC newbie - just bought my first IMAC

#69 OFFLINE   robgettier

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Posted 05 August 2007 - 06:40 AM

Has anyone had success playing music with slideshow or photos with music?

Also, when playing music, is there any way to display via full screen the song info like Apple TV would? I am aware you can hit info to get song and also use the yellow button to control.

#70 OFFLINE   machavez00

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Posted 05 August 2007 - 09:04 AM

Yes, I have played music with slide shows and vice versa. I only know of using the info button to display song info

#71 OFFLINE   toddrohner

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Posted 05 August 2007 - 09:06 AM

can someone tell me what this is supposed to do - I am a MAC newbie - just bought my first IMAC


This will let you view your digital photos and listen to music from your Mac on the HR20.

The HR20 has functionality to access photos and music off of your computer. The supported configuration is when accessing these files from a Windows Viiv computer. Utilizing eyeconnect is a method to access this HR20 functionality with a Mac.

One thing to be aware of, you will not be able to play music with DRM on the HR20. This would be songs purchased on iTunes, with the exception of the iTunes Plus songs. The iTunes plus songs do not have DRM. Any songs in your iTunes library that you ripped from CD do not have DRM and you can play on the HR20.

#72 OFFLINE   toddrohner

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Posted 05 August 2007 - 09:13 AM

Has anyone had success playing music with slideshow or photos with music?


I have been able to play music with a slideshow. You need to select on the HR20 what music you want to play with the slideshow.

When I create a slidesow in iPhoto, I always select music to go along with it. The HR20 does not seem to recognize this setting from the Mac. If I want to play this music with the slideshow on the HR20, I just need to select the music. (I usually create a playlist in iTunes for a slideshow. An unintended benefit is that it is now easy for me to select the music when playing a slideshow on the HR20.)

#73 OFFLINE   Canis Lupus

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Posted 05 August 2007 - 10:06 AM

FYI as well. Following the latest CE release, EyeConnect now works successfully on my PS3. Prior to the release, the computers would show up and folders would be displayed, but "There are no titles" always appeared (empty folders). Now it does work, although you get occasional "network errors" from the PS3 (at least I do).
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#74 OFFLINE   sturub

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Posted 05 August 2007 - 10:51 AM

what can i use to get songs and photos from a non-viiv pc

#75 OFFLINE   machavez00

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Posted 05 August 2007 - 11:49 AM

There are several options. Windows Media Player 11, Twonky, and TVersity are the three most used.
http://www.dbstalk.c...ead.php?t=74426 wmp11
http://www.dbstalk.c...ead.php?t=73279 Twonky
http://www.dbstalk.c...ead.php?t=75287 TVeristy




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