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Guest Message by DevFuse


PC Satellite Reception

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1 reply to this topic

#1 OFFLINE   maizenbluedoc


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Joined: Feb 12, 2007

Posted 21 July 2007 - 06:28 AM

I need help. The following has been posted on numerous forums and I am totally confused by various conflicting answers. Hopefully, someone has experience and can assist me. The following is my dilemma: Please allow me to preface my question by saying that I spent from 1110-1524 today on the telephone with a Dell representative attempting to solve my problem only to be told after 4 hours that my tuner does not support a digital signal and will not be replaced as a result of purchasing this and an E521`online.
My packing list list the tuner as a Dual TV Tuner Q/Remote, TVT3, MCEO5,DIM. My satellite system is from Dish network utilizing a DVR 622 receiver. I don't recall reading that this particular tuner would only support analog signals and not digital signals. Purchasing the proper tuner is not a problem, but the problem I have is that this wasn't made available when I placed my order. Just curious if anyone else has a similar problem. Also, not pleased that I could not talk to a supervisor at Dell, only listen to a relayed message through the lady who did her best to assist, albeit obviously limited in her expertise. Otherwise, it wouldn't have taken almost four hours to arrive at the conclusion that the signal or lack thereof was the culprit. When I contacted the Dell Community Forum, I was told that this TV tuner should work as is. I am now more confused than ever. Any assistance appreciated.

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#2 OFFLINE   tampa8



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Joined: Mar 30, 2002

Posted 21 July 2007 - 06:46 AM

Although your post is very hard to follow, I'm guessing you are trying to watch a Dishnetwork signal on your computer?? First, unless you are using the HD output of the receiver, the signal coming from the receiver is not digital, only the signal being recieved by the 622 is digital. If the signal coming out of the reciever was digital few tvs would be able to use the 622.

You do understand the only way to watch a Dishnetwork signal is from your dishnetwork receiver, right? That means the only way to change channels would be to change the channel on the receiver itself, just like you were watching on tv. No tuner can receive signals from Dishnetwork bypassing the Dishnetwork sat box.

If you are trying to watch Dishnetwork on your computer, I strongly recommend using a Slingbox, if you have a broadband connection.

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