So let's try again. I apologize for my lack of fairness in the original poll and the need for yet another poll being created.
Please respond by date period of when you had to return a unit. You may pick multiple options. If you received your HR20 in Sept of 2006 and haven't had to return it, please indicate that for each time period. If you didn't have a HR20 for a particular period please indicate that fact. If you have had multiple HR20s replaced, please note that as a comment in the thread.
Talk about a complex poll.
Drew, I didn't see any need for the "N/A" category as members shouldn't be voting for a specific period if they didn't own a HR20.
EDIT: Drew, after completing the poll options, and recalling that no one reads this first post before voting, I did add the "I didn't own one" option.
With a total of 95 voters at 2:30pm EDT 07/25/2007:
Section 1: 08/06-09-06: 10.7% return rate Section 2: 10/06-11-06: 9.1% return rate Section 3: 12/06-01/07: 10.4% return rate Section 4: 02/07-03/07: 14.3% return rate Section 5: 04/07-05/07: 15.9% return rate Section 6: 06/07-07/07: 17.9% return rate