See my answers inline.
I find the interface pretty easy to use. Over time it has gone through some tweaks that have improved things. I would suggest taking a look at the 622 first look and you will get a good idea of what the 722 can do. They work identical in terms of UI. One thing.. If you are all about flash, you might find the UI a bit lacking, but I am the type that is into functionality and the 622/722 meets my needs. Also I would suggest looking at the Tips and Tricks section and the wish lists. That will tell you what people are wanting to added and should give you an idea of the wholes.
hey guys- i'm looking to change from directv to dish and had a few questions hoping you can help me out with...
hows the interface on the 722? i have hd tivo, but that's being fazed out by directv.
I am not a tivo user.. so I am not sure what auto record is. Keyword Searching is supported.
can i search and auto record by keyword searches?
Not sure what a 'to do' list is. The 622 has a DVR schedule that tells you what it plans on recording.
does it have a 'to do' list?
My understanding that it is much faster than the hd tivo in this regard.
is it speedy? the hd tivo is very slow.
Very subjective here. Like any support orginization in this line of business. They tend to be understaffed and technology moves faster then CSR team can be trained. Definitely hit and miss, but just like D* side of the fence you do have a great group of people here willing to help.
and is customer service as bad a i read, or is it just 'normal' bad - just like directv and all these other money grabbers??