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Guest Message by DevFuse

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Should I switch?


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2 replies to this topic

#1 OFFLINE   -copyguy-

-copyguy-

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Joined: Aug 20, 2007

Posted 22 August 2007 - 06:53 AM

I've been a D* user since '95. I'm now looking to go to an HD setup (finally, a new TV!). I've currently got a DirecTivo unit that I've been really happy with. I realize that I'll have to lose my Tivo software in order to go with a <U>new</U> receiver.

Anyhow, after being a loyal subscriber for 12 years, it seems that I still need to pay $299 for the privelege of leasing a D* HD DVR.

Dish would be happy to take me on as a new user at a much lower cost, but I don't know how they stack up against DirecTV.

I don't subscribe to any of the sports packs or premium movie channels. Pretty much we just watch the Major Networks (we get ZERO OTA reception), Discovery, TLC, HGTV, Cartoon Network, Boomerang, Nick, G4, Spike, Sci-Fi, ESPN, and Speed.

I saw the great comparison of HD DVRs that has been started and after that, I wonder why I shouldn't just switch to Dish. With neither of the companies offering a Tivo based solution, it doesn't really matter.

I'm just looking for some input on this. I'm not looking to start a "DirecTV is just better, period" or "Dish rules!" flame war, I'm looking for some real input, mainly on the HD side of things, but also in customer experience and other issues.

Thanks!

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#2 OFFLINE   kocuba

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Posted 22 August 2007 - 07:02 AM

copyguy,

The switch is up to you. But since you would not be bluffing, Tell them what you want or you are going. I called Monday to order a second HR20 and told them that I did not want to pay for it. Had a number of issues with the first one and before I found this site and they transferred me to a "Win Back" dept. Retold my story and I have an HR20 being delivered today, hopefully, and it only cost me $21 for shipping. Why I'm paying for shipping if the guy has to deliver it, I don't understand but it is better than full price.

So hopefully you'll have some luck that way. And if you don't have any luck with one CSR, call back and try again.

And hopefully my HR20 will be here in the next 3 hours.

Good Luck
Dave

#3 OFFLINE   joed32

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Joined: Jul 27, 2006

Posted 22 August 2007 - 10:31 AM

From your viewing habits either service would be fine for you. When you call D* to close your account they might make you a nice offer, it wouldn't hurt to hear what they say and then make your final decision. Good luck with whatever you decide.




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