I finally broke down after seeing 189 when I am paying 350? I calledb first csr supervisor said she would give me 10 bucks a month for a year, I took it then was kind of insulted as I looked at the board again why was I special? 9 years premier ect ect. called back made my case told her I had no intention of canceling but thought it was unfair, She gave me the 189 and left the 10 buck credit for a year on my account. I am obviously satisfied. Thanks to the board. Without the knowledge gained here my net worth would be much less.
While I fully understand why some could be "mad" that some are getting deals and others are not but to keep calling back and bitchin about discounts and pulling the "I have been with D* for x number of years" card is nothing but arrogant entitlement.
Sure, you got a deal today, but what's going to happen next year? And the year after? And the year after that? etc.
Not really singling you out as the only person but rather just highlighting the disturbing trend I have seen reading thread after thread about long time subs that feel they deserve a better deal than somebody that has been with D* less time and call to complain (or complain profusely here on DBS).
1. If there wasn't offers and deals for new subs, then you wouldn't have a growing number of subs to D* that YOU as a senior sub need to increase the bottom line of D* to enable them to keep pushing to bring better programming/HD/services/etc.
2. Don't you think that for every person they have to just go ahead and give a discount to to shut them up that they have to keep from giving a discount to another sub that might be just as "deserving"? Not sure how D* handles it but this is the very thing I had to do back in my college days bartending. If I gave you a stiffer drink b/c you were one of my best customers then I had to short pour somebody else to even everything out.
PERSONALLY, I WOULD LOVE TO SEE THAT (1) EVERYBODY GETS THE SAME DEAL REGARDLESS OF SENIORITY WITHIN THE COMPANY AND THEN HAVE GRADUATED DISCOUNTS BASED ON NUMBERS OF YEARS CONSECUTIVE SUBSCRIBING TO A SERVICE; and (2)HAVE FREAKIN CONSISTENCY ACROSS THE BOARD! I HAVE A FEELING THAT IS AT THE HEART OF THE VERY PROBLEM RIGHT NOW.