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HR54/C61K Discussion

93K views 875 replies 123 participants last post by  Douglas Strate 
#1 ·
I didn't see where anyone had started a thread about the combinations of these two units. I thought it might be a good idea to start a thread where people can discuss issues, likes, and dislikes about this setup. I have had my setup long enough to notice a few issues. The most noticeable is when trying to access recordings from the client, actions inside the list of recordings tends to be slow at times and sometimes unresponsive. Meaning I click select on a show and nothing happens for up to a minute. The other thing I have noticed, and this is relatively minor is something I mentioned in another thread. The on screen graphics on the client arent quite as crisp and detailed as when viewing directly on the Genie. I have the resolution on the client all the way up as well.

My current firmware on the client I think is ox859. I think it starts with ox but I'm positive the last 3 numbers are 859.
 
#567 ·
Is D* aware of the HR54’s repeatedly losing the setting about whether or not a 4k TV is actually a 4k TV? I have to keep turning off my HR54 when I watch to start watching a 4k program and go thru the resolution setting thing each time. Annoying.
 
#569 ·
If I report the issue to a CSR, they’ll tell me to simply reboot my IRD.
 
#572 ·
I have had my HR54/C61K combo for about 6 weeks now and I am pretty disappointed. Rarely can I watch a program without some stuttering of the video. It is most apparent while watching sports but I can see it on regular programs too. And this is both live and recorded programming. It has gotten so annoying that I am watching HBO and Showtime thru my Apple TV instead of DTV since the stream is much more reliable.

For the record, I am getting both stuttering where the picture doesn’t break up but instead has a momentary pause and I am getting picture breakup too.
 
#577 ·
I have had my HR54/C61K combo for about 6 weeks now and I am pretty disappointed. Rarely can I watch a program without some stuttering of the video. It is most apparent while watching sports but I can see it on regular programs too. And this is both live and recorded programming. It has gotten so annoying that I am watching HBO and Showtime thru my Apple TV instead of DTV since the stream is much more reliable.

For the record, I am getting both stuttering where the picture doesn't break up but instead has a momentary pause and I am getting picture breakup too.
Assuming the C61K and the HR54 are in the same room, do you have the HDMI video output from the HR54 connected to your display as well? My HR54 has rock-solid video and is not exhibiting any of the problems you are reporting. I don't have a C61K, but I have seen plenty of reports about issues with that box. I certainly would not want to use it as my primary viewing device.
 
#574 ·
So I need to reboot my machine every night for it to work? And doesn't that delete guide data?
 
#576 ·
Well, having to reboot once to make it work is pretty weak. Maybe you don’t think so.
 
#583 ·
I know this post is old, but this is the 2nd mention of this issue in this thread.

I actually have the exact same issue. C61k is hooked up to my JVC RS420 projector, and when I go from channel 104 or 106 to any other non-4K channel the HDMI handshake is lost.

I spoke with D* tech support and they acted like they had never heard of this issue and told me I should get a replacement. For reasons I won't state here, I decided against it.

I'm wondering, however, if anyone has a C61k that doesn't have that issue.

Sent from my iPhone using Tapatalk
I know this post is old, but this is the 2nd mention of this issue in this thread.

I actually have the exact same issue. C61k is hooked up to my JVC RS420 projector, and when I go from channel 104 or 106 to any other non-4K channel the HDMI handshake is lost.

I spoke with D* tech support and they acted like they had never heard of this issue and told me I should get a replacement. For reasons I won't state here, I decided against it.

I'm wondering, however, if anyone has a C61k that doesn't have that issue.

Sent from my iPhone using Tapatalk
I have been with D* since 1995. Only one D* tech support knew what he was talking about in ALL those years, go figure.
 
#585 ·
Nothing. Those numbers indicate the actual manufacturer of that particular unit. DTV uses several vendors to produce the receivers.
 
#601 ·
When watching ch 104 or 106, on occassion, the screen with go black, the HLG HDR logo will pop up on my screen, and then the picture will return after a few minutes. It happened maybe 8 times last night watching the Yankees game. How to fix or prevent this??
 
#602 ·
That logo is coming from your display, not the DVR. Hard to say what compatibilities might exist between your display and the DVR. I don’t get that pop up logo on my Sony display when watching DTV 4K content.
 
#611 ·
Updates on the random loss of picture & sound on 4k channels? Screen just goes black.. sometimes it comes back in a second. Sometimes 5 secs. Didn’t D* test this equipment or software before releasing it to the public? This is unreal.
 
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#619 ·
Any updates of a software fix on why my C61k repeatedly doesn’t know that my 4k is 4k? When I tune to a 4k channel, it keeps telling me it is not a 4k TV and I have to turn off the IRD and then go into settings to continually re-add the 1080 and 4k resolutions so I can watch 4k programming. Very annoying.
 
#620 ·
Any updates of a software fix on why my C61k repeatedly doesn't know that my 4k is 4k? When I tune to a 4k channel, it keeps telling me it is not a 4k TV and I have to turn off the IRD and then go into settings to continually re-add the 1080 and 4k resolutions so I can watch 4k programming. Very annoying.
if you would tell us - your mini connected directly to TV now
 
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