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  • · New Member
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    Hello Henry,

    I work for Echostar software engineering, we are trying to find the source of your issues and would really appreciate it if we could get ythe logs from your ViP722k receiver. If you are willing to provide the logs I can tell you how to upload them.

    Your help would be greatly appreciated,
    Darlene Fredrickson

    · New Member
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    1 Posts
    Hello Henry,

    I work for Echostar software engineering and we are looking for a customer with the EPG issues you are having to get the logs so we can see what is going on. Is your receiver connected to the Ethernet?

    Thanks in advance,
    Darlene Fredrickson
    Engineering Supervisor
    Echostar Software Engineering
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