Separate names with a comma.
If the account is in Tier Three then switching out for a client is usually the resolution, if your not in Case Managment and they wont...
I got a virus warning as well
this is an idiotic policy
happens all the time
I use an older version of Tversity v184.108.40.206. I believe and it works flawlessly, there are also only certain file type that are compatible