This is NOT true...I shut DD off and I have sound through my home theatre. My only audio cable is an optical digital cable; when I pull it out I lose sound both with HD channels and SD channels. Shutting off DD should be the work around for now. You shouldn't have to change anything else. I use HDMI for video and I have a Harmon Kardon Receiver.
I did that Earl........HR21-700 Black one 0x221 version. HDMI to tv and optical audio for my home theatre. I use a Harmon-Kardon Receiver. I am just frustrated with Directv. This problem better be fixed real soon!! I wish Comcast was cheaper and had better equipment,etc. I heard that they knew of the problem before they released it...is this true Earl?
Last night I was surfing and discovered that I had no reception on SAT tuner #2. I did the reception test, and all zeros showed for tuner #2. Tuner #1 worked fine, everything was in the 80's and 90's. I did an RBR and tuner 2 came back to life with pretty much the same readings as #1.
BTW, call me stupid but I am right in saying that its the "Previous Software Release" field that I need to check for the current software my receiver is running? The only other field I have is Original Software Release (or something similar).
After getting my update last night, I discovered this morning that my DVR service had been killed. No picture from the satellite, no recordings list. I could access the guide, but not change channels or see any broadcasts.
I called customer service, and they re-sent a signal to restart DVR service, requiring a reboot. That seemed to do the trick.
Anybody else see this?
eta: ah - just saw the thread down below about this.
Earl...the audio problems I and others had were in the CE version. What upsets me is that we stated the issues that we had here on this forum and yet the National Release was still sent out without fixing the bugs first. I imagined that Directv takes the input of the Beta problems, fixes them and then when all the kinks are worked out they then release the National version. I believe that they knew of the issue but released it anyways to fix all of the other major issues that were going on. I hear that the audio issue is only affecting certain audio receivers but not most of them. I hear that it is affecting only the Yamaha and Harmon Kardon mainly. This is why I believe that the decision as you say was made to release it anyways regardless of the known audio issue in the beta, CE version. Please correct me if I am wrong.
Dude, I have sound by shutting off Dolby Digital. There is no need to use RCA cables. Like I said in my post I only use a digital optical audio cable and I now have sound on HD channels by shutting off DD until there's a true fix; new update from Directv.
No DD on my Denon AVR-5700 from either of my HR21-700's (via optical) after the update. And when I turn off DD in the HR21's Audio Setup menu, I can only get PCM if I press Enter or Green after changing channels or any trick play (Skip, FF, REW, etc.). Same on both HR21s.
i have 2 hr21 700's. the upstairs one is connected only via hdmi to a vizio l32 and works fine. the one downstairs
- hr21-700 with 0x221 software (auto-downloaded last night)
- panasonic pt-ax100u projector connected over hdmi
- reciever is a yamaha dsp-a3090 connected over toslink
disabling dolby digital DOES NOT work for me! the only fix is to hit the right button to get a "bonk". the audio goes away again as soon as i change channels.
is there any way to go back to the last NR? i had a working hr21 before and as far as i'm concerned now, it's broken!
No DD on my Denon AVR-5700 from either of my HR21-700's (via optical) after the update. And when I turn off DD in the HR21's Audio Setup menu, I can only get PCM if I press Enter or Green after changing channels or any trick play (Skip, FF, REW, etc.). Same on both HR21s.
When in auto mode and you switch from an SD channel to a HD channel, e.g. 291/dis2 to 290/dishd, does the Denon receiver properly switch from PLII to Dolby? With the previous NR I had a problem where either the HR21 or Denon wasn't sending/reading the PLII or DD signal properly:
On Dis2/291, Denon in PLII mode, audio
Switch to 280/TLCHD...no audio, Denon still in PLII
Switch to 291, still PLII mode, audio
On 280/TLCHD, Denon in DD mode, audio (powered off/on the denon to get it to pick up the DD)
Switch to 291, Denon still in DD mode, no audio
Switch to 280, Denon in DD mode, audio
A reset on the HR21 fixed everything for me, this was on x206. Hopefully it will work for you as well .
Never had a problem with my Denon before this release. Multiple menu resets and RBRs have not helped. Also, as gtbuzz pointed out, any key that gives a "bonk" activates PCM (not just Green or Enter as I originally thought).
After getting my update last night, I discovered this morning that my DVR service had been killed. No picture from the satellite, no recordings list. I could access the guide, but not change channels or see any broadcasts.
I called customer service, and they re-sent a signal to restart DVR service, requiring a reboot. That seemed to do the trick.
Anybody else see this?
eta: ah - just saw the thread down below about this.
Yes, I was in the middle of American Idol when the screen froze. As soon as I hit a button, message popped up, No DVR Service. Black screen. I waited 10 minutes for Idol to finish recording as the rec light was still lit. I then RBR. When it woke back up, it was working normally. Went to idol in the list, showed the full hour recorded. However, at min 27, the playback stopped and asked if I want to keep or delete. This was one of my HR20-100's. The other 2 HR20-100 had no trouble, nor the HR20-700.
DD working fine on mine over optical to denon receiver. native resolutions all working correctly, no light flipping of the blue lights back and forth..locks right in...guide speedmuch faster than last NR...now i feel better that i missed the 0221 CE on tuesday but got the NR 0221 on thursday while i was gone.
Problem: Every channel I have visited is experiencing significant audio sync issues (5+ seconds off). Attempted to restart but did not resolve issue, tried pausing for 2 seconds and resuming but did not resolve issue. Willing to try other resolutions, but it appears to be an ongoing software issue.
Eureka! I was monkeying around in the menu and I turned on the sound for the system effects and my audio came back in! I do have to turn DD off still for the HD channels but I can deal with that! Anyone who was having no audio what so ever may want to try this.
I have the same audio problems with a Yamaha RX-V793. Yes, I know its old but it works great and has great sound. I should have checked here first. I just spent an hour and a half on the phone with a CSR and their supervisor. They had no clue. Does anyone think the CE this weekend will fix anything??
I know this is not about the HR20-100, but I have issues with audio over optical on SD channels. Audio will be fine for HD channels and in DD, but when I change to a SD channel there is no sound. My fix has been to enter the setup on my receiver and toggle the audio input up or down and then back to the input assigned to my HR20-100. This has always worked for me. I thought it was a problem with my receiver, but after reading about some of you guys audio problems I am not so sure anymore.
I am just posting this because it is a similar problem and hopefully it will be corrected for both the HR21's, and HR20's
My receiver is an Onkyo TX-SR600.
My DVR is connected via HDMI to a Sony SXRD model KDS-R50XBR1 and I am using the optical output from the DVR to my receiver.
The HR20 will eventually get all the improvements the HR21 has. I don't expect it to be much longer.
"Stability improvements" usually means "miscellaneous stuff that just makes things better." In your case it might help with pixelation, or it might not.
I have the HR21-200 (yes, I know wrong thread), and the RX-V992, and the disabling of DD did NOT work for me. I had to hook up composite audio cables... I also tried both coax and toslink, and neither works.
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