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My HR54 is connected via wired Ethernet. Is that an issue?
My HR54 is connected to the internet and has a proper static IP address 192.168.1.xxx. When I go into the DirecTV app I cannot get it to validate...
I am not sure why people feel the need to answer questions which are not asked. I realize that I can't watch 4K on my HR54. There is so little...
I was asking more about the speed of channel changing.
This morning I received a call from the AT&T office of the president asking me if the issue was resolved. I told them the hardware was working...
Maybe you didn’t read my question. I know what each does and they both navigate channels and produce video output. Those 2 attributes can easily...
Which box do people thinks performs better, the HR54 or C61K? By "perform" I am referring to 1) speed of channeling changing and movement in and...
Well, it ended up being the equipment, sort of. The tech swapped out the 2 C61Ks, installed 2 new ones and not only was I able to add them to my...
What is “bfe?” I got a call from an advanced tech. She tried to fix the issue and then claimed that their system was down so she couldn’t do...
The sage continues. In their attempt to refresh my authorizations so I receive 104 and 105-107 they have completely knocked out my Genie clients....
I will mention this to them the next time we speak.
I got a call from the office of the president. They want to send a technician to my house. I tried to explain that it was likely an account...
Yes. They have reauthorized several times and the boxes have been rebooted a number of times as well.
I did file a complaint. Let's see if they respond.
Yes, I am getting a 721 error.
I still cannot get any programming on 104-106. I have basically given up. Multiple calls to tech support. They have tried a number of things,...
I am not Rich but I know we see eye to eye on this topic. What DTV offers that other services do not is access to YES, SNY and other regional...
I had no idea that was the case. So all the HR24s that I bought as "owned" units are now the property of AT&T? If I leave DTV I will have to...
They don't charge extra but if they are going to give you equipment for 4K and then not give you access to it it seems like it is false advertising.
They did. In the process they killed all my channels but after a DVR reset and a new authorization code they returned. However, the 4K issue has...
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