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Turns out the pre-run cable was tied into 3 others which were in use by our cable internet. I moved the modem and now the directv box is connected
I know the wire in the wall is connected to the splitter. It is a different cable then before because the one before was outside
It seems that the main box is not able to connect. That leads me to believe that the pre run cable is not working.
This is how it was originally connected.
This is how it is connected now
A little background first, we have DirecTV installed and it runs from the dish to the cable cabinet in the master closet where the swm module is...