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I find when calling the retention department! If you want tech support, and you happen to get a AT$T support my experience has been that they are...
The 800-824-9081 is correct for Retention department! Forget about the pin number. Select no! You should now be connected to the retention department.
Iam having the same problem, only it is not just commercials, it is on all channels, about a 10 - 15 second freeze!
What happened to the temp and time on the when TV screen goes to Screen saver?
Thanks to every one! Finally got it working right! Again thank to all who offered their help.
Equipment Genie 2 HS17 update OX1088 dated 7/14, Mini Genie C41W-100 update OX1011,
when watching TV, the information screen shows Dolby digital,...
My question still is has anyone else had this problem, or noticed the changes in audio!
This is true, but on my system, my options are off or on!
There is a statement above the options:
When set to On, Dolby Audio/Dolby...
What gives with only one choice in Audio settings?Only one choice "Dolby Audio"!
I received the update and have not had any problems, the one thing I noticed is that the caller id is now working!
I had the same problem with my HR34, Actually the service tech that came out to check out the problem, and he said it was defective and replaced...
I deactivated mine a couple months ago and was told they did not want it back!
Can you use a Genie HR44 and the HR 24 side by side using 1 remove?
If so, how?
I have a Harmony 700 remote.
I see that I have it on my genie but have not had any problems with it so far.
Get use to it.
I have had this problem since day one with the Genie.
They say it is a known issue and they are working on it.
What channels have Christmas music?
It is not DSL.
otaliema thank you for your reply.
I have a question for you.
When you ask if my Genie is connected to the internet, do you mean wireless or hard...
Okay, how many people are still having problems with the HR 44 Genie caller ID?
I am still having the "Unavailable" caller showing up, even when...