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  1. Hopper System Support Forum
    Our Hopper 3 also seems to be plagued by audio sync issues. CSR sent us a replacement unit, but I'm not optimistic that will solve the problems. John
  2. Hopper System Support Forum
    In my case, even programs with cover art would not transfer successfully.
  3. Hopper System Support Forum
    Thanks for the additional information. I'll sit tight until it's rolled out to our Hopper. Hopefully this will fix the problem. John
  4. Hopper System Support Forum
    It looks like a version hit the street for the Hoppers with Slings, but how about those of us without Slings. I'm still showing an older s/w version. John
  5. DIRECTV General Discussion
    While I agree you need to be cautious when playing the "cancel" card, I have no problem pushing a service provider every once in a while to see if you can get a break. As Diana noted, you may not get exactly what you're looking for, but the CSR may be able to toss a benefit or two your way...
  6. Hopper System Support Forum
    I'm having similar problems. In my case, I have 2 EHD's connected and they both worked fine for several months. I could transfer and playback programs from either EHD. Now all of a sudden starting a week or two ago, only one of my EHD's show up and when I try to transfer programs to it, the...
  7. General DISH™ Discussion
    Seattle was in the same boat until a short while ago. Now we're back in the saddle. Call center staff were disappointingly clueless.
  8. Blu-Ray Hardware
    I've had mine for a couple of weeks now and it's great. I don't thing $500 is too much to pay for a unit of this quality. John
  9. Tech Talk - Gadgets, Gizmos and Technology
    Totally agree with you guys, but right now I don't have a good alternative. And for most of Comcast's customer base, I doubt this is a big issue. John
  10. Blu-Ray Hardware
    This purchase was already green lighted with the missus, so when the e-mail came earlier today, I placed my order immediately. I eagerly await its arrival, hopefully next week! John
  11. Tech Talk - Gadgets, Gizmos and Technology
    So I finally get a call back from a case manager this afternoon. Turns out they screwed up twice with the initial order. First, they ordered the wrong part. And second, the part that they did order no longer exists!! After all of the other problems and misinformation with this simple order I...
  12. Tech Talk - Gadgets, Gizmos and Technology
    Hinges OK. Ordered both the back and bezel. Ordering was the easy part, it's Dell's follow through that's been a problem. They gave me an e-mail address to use for follow up and I can't even get a response to that. These guys are just a bad joke.
  13. Tech Talk - Gadgets, Gizmos and Technology
    Agree. Between the accent and poor phone connection it's really hard to understand what they are saying even on basic issues, let alone trying to troubleshoot a technical problem. John
  14. Tech Talk - Gadgets, Gizmos and Technology
    Dell customer services sucks. The phone call quality with their offshore call center is bad to begin with. Once you do talk with someone and I've now spoken with at least a half dozen of their staff, it only goes downhill after that. Can't get a straight answer. They don't follow up on their...
  15. TV Show Talk
    My wife who tends to be a little prudish had a tough time with it. I totally loved it and thought it was one of the better episodes. Hope they do more like this one. John
  16. TV Show Talk
    With a deadend time slot and lame scripts, this one won't last long. John
  17. TV Show Talk
    Heroes was so fresh and fun to watch during its freshman season. It got seriously off track and never returned to its original stride. I had to stop watching. John
  18. Tech Talk - Gadgets, Gizmos and Technology
    Hey! That's pretty slick. Thanks for sharing. John
  19. Blu-Ray Hardware
    Given we're Netflix junkies in our household, I'd really like our next player to have that capability. Any solid rumors on when Oppo is likely to add this to their lineup??
  20. TV Show Talk
    Cool beans! That one is a favorite in our household as well. Just quirky enough to be interesting. John
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