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  1. DIRECTV Connected Home
    Yep, uninstall/reinstall did it. Now I get the green arrow to download. Unfortunately, I guess they still haven't fixed the NHL Center Ice download bug. Just waits to prepare forever. That's what drove me from NHLCI to NHL.tv after 19 years. Sent from my iPhone using Tapatalk
  2. DIRECTV Connected Home
    I had Genie Go from back when it was Nomad. When they killed it, they installed a new DVR with Genie Go built in. Now, when I use the app, I cannot download from the DVR. I can view my list, and I can watch on my iPhone, but I get no option to download to the iPhone. Sent from my iPhone using...
  3. DIRECTV Connected Home
    The only thing that finally worked for me was using an Apple AirPort Extreme for my router. All problems gone. Not just with GenieGo, but all problems. Wifi calling now works too. Everything stays online all the time. I highly recommend it. It is the easiest setup I've ever come across if you...
  4. DIRECTV Connected Home
    I think the solution was the Airport. The DVR has stayed stable for a few days now. If it starts giving me trouble again, I'll get an Airport Express to connect it to. Sent from my iPhone using Tapatalk
  5. DIRECTV Connected Home
    I'm having enough trouble just keeping the DVR online now. I replaced my router with an Airport, and everything in the house works perfectly now, but I have to reboot the Genie DVR daily if I want to keep it online. Sent from my iPhone using Tapatalk
  6. DIRECTV Connected Home
    Yes
  7. DIRECTV Connected Home
    Not trying to use AirPlay (no AppleTV here), but I am on 8.4.
  8. DIRECTV Connected Home
    I wouldn't need any of it if the GenieGo worked as advertised.
  9. DIRECTV Connected Home
    I don't think the TSA would like me bringing my dish too! As it was, we were delayed 15 minutes getting off the ground in Reno, missed our connection at SF to Philadelphia, had to wait six hours to get a flight to Newark, and drive two and a half hours to the house (rather than the one hour...
  10. DIRECTV Connected Home
    No, its my vacation home (so there's nothing screwy like with a hotel WiFi). I just tried it with my laptop, and I get the exact same error message.
  11. DIRECTV Connected Home
    iPhone, and reboot didn't help.
  12. DIRECTV Connected Home
    Ok, I've just about had it with the GenieGo. Now I'm on vacation and I try to watch a recorded program, only to get "unable to stream due to drm connection issue." I ran the out of home tests at home and had no problem, but now that I'm out and want to actually use the GenieGo it doesn't work!
  13. DIRECTV Connected Home
    It stopped functioning only a few weeks ago, but it has completely stopped. It isn't intermittent like yours.
  14. DIRECTV Connected Home
    No, but why would everything work except VOD?
  15. DIRECTV Connected Home
    63.3 Mbps down, 4.1 Mbps up
  16. DIRECTV Connected Home
    WiFi adapter. My main concern is that I have an Internet connection according to the DVR, and all Internet related functions work except for VOD.
  17. DIRECTV Connected Home
    I have a Genie HR34, and the video on demand has stopped functioning. I don't use it that often, so I cannot be sure when it stopped working, but everything else is still working. It passes the network test, and I can play things like Pandora. Also, I can still use my GenieGo, and when I open...
  18. DIRECTV Connected Home
    Thank you. I'll be sure to pass that along on Friday. The rep at the office of the president assures me that NHLCI is eligible to work on GenieGo. You'd think one department would actually talk to the other?
  19. DIRECTV Connected Home
    I'm in a last stage exchange with the DirecTV President's Office over the problem with NHL Center Ice and the GenieGo. This Friday, I am supposed to call them back to "troubleshoot." They assured me that NHL Center Ice is supposed to work with GenieGo, but after two games this season, I still...
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