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  1. DIRECTV Connected Home
    I'm with you on this one, it's so random, I've gone weeks without any issues, then suddenly, all hell breaks loose. I too have tried everything, D* has rolled a tech twice and both times they themselves are not able to resolve. "they" have unofficially called it a "KNOWN ISSUE", great, I'm...
  2. DIRECTV General Discussion
    NFL Sunday ticket Max shows listed on my bill for the 5/2/20 bill and $0.00 dollars on amount, says season starts 9/13 but I never got an email about any of it! I just found out about it from the emailed auto pay email bill summary within the last hour, guess I’m one of those lucky customers
  3. DIRECTV General Discussion
    see the following link. HR-24/Genie keep disconnecting from whole-home
  4. DIRECTV Connected Home
    Update: Since I removed the DECA-which was behind the furthest DVR(HR24) but the closest to a direct LAN and added an Ethernet switch next to the HR44 To share with an Xbox 360(never really used) the drop offs from whole home have stopped, well once but they all came back on there own within a...
  5. DIRECTV Connected Home
    He checked out the entire system and found that the original SWM was running very hot, hotter than he had experienced before.
  6. DIRECTV Connected Home
    yes one LNB SWM, last time they where out here the tech removed the older SWM mounted on the wall along with the SL5 "Batwing" LNB on the dish and replaced it with the NEW SL3 LNB SWM, I have to say less rain-fade since
  7. DIRECTV Connected Home
    What's crazy is that there is no noticeable pattern. I've seen it last a full week and then again just lasting a few hours. Recently I've removed the DECA from behind one of the HR24S and plugged the HR44 directly to a Ethernet connection made available by a internet switch.....rebooted all in...
  8. DIRECTV Connected Home
    Yes, I start with the genie and after it's up I go to the next, then repeat
  9. DIRECTV Connected Home
    What frustrates me the most about this is that it never had this issue before and then out of the blue! I'm resetting the HR44 at least once a day now....this is not the directv I was use too
  10. DIRECTV Connected Home
    If I remove the DECA that’s connected behind one of the HR24s and connect the HR44 genie to an Ethernet switch that only has an Xbox 360 plugged into it will this provide internet to ALL the DVRs in the whole home and work well through this switch (TP-Link 5port)
  11. DIRECTV Connected Home
    Funny thing is that all my DVRs are on static IP addresses yet this problem continues!
  12. DIRECTV Connected Home
    Rich thanks again I’ll try your suggestions this coming week
  13. DIRECTV Connected Home
    Rich, thanks for the reply, was wondering about the AT&T gateway....would it be causing this? The D* tech came by this morning and was unable to recreate the problem, he doesn’t think it’s the gateway or the broadband DECA, but offered to keep the ticket open for a few more days. Very...
  14. DIRECTV Connected Home
    I too have been having the same exact problems..... I also have an HR44 along with 3 Hr24s; the HR44 always seems to see the “whole home” but occasionally all the hr24s won’t see what’s in the hr44’s playlist. D* came out today and replaced the SWIM. The tech said he’s seen this happen with...
  15. DIRECTV HD DVR/Receiver Discussion
    AT&T strikes again! Before they(D*)were bought out/sold by ma’bell customer service was a class act.....I miss those days.
  16. DIRECTV HD DVR/Receiver Discussion
    Just checked the genie and it seems to have come back at some point late last night, 7am EST and the guide is incomplete but I assume it is repopulating in the next 12-24hours. Just wondering, anyone know what happened/caused last nights outage?
  17. DIRECTV HD DVR/Receiver Discussion
    Thanks for the update, hopefully this gets fixed quickly!
  18. DIRECTV HD DVR/Receiver Discussion
    I'm having the exact same problem that "eileen22" is having been on hold with Directv for about 45 minutes My hr44 was working ok except for net geo channel showed no data, so I did a red button reset but now stuck on "acquiring guide data" My recent call to D* says they are having problems...
  19. DIRECTV HD DVR/Receiver Discussion
    This is going to sound nuts but same thing happened to me here in Fla. after 2 attempts at initial setup 2 channels wouldn't show, the 3rd or 4th attempt worked, I also made sure that the TV wasn't tuned to that channel in question, in other words the OTA signal was going to the AM21 only. Like...
  20. DIRECTV HD DVR/Receiver Discussion
    Got the new GUI update recently, not a fan but oh well. Have noted the "ALL CHANNEL" bug when creating a Series Rec, also when trying to record a Series on a local OTA channel off an AM21N it initially places the Series Rec symbol on the OTA channel then it flips it over to the satellite...
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