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  1. ViP612/622/722/722K DVR Support Forum
    Have you tried resetting the receiver with the module out, and then re-seating it and seeing if it is read? Make sure that it is in all the way as well
  2. General DISH™ Discussion
    We are unable to change the locals you receive. This is determined by the FCC and Nielsen
  3. DISH™ High Definition Discussion
    Chances are he will add the HD Free tag to your account. We do have to turn on HD programming for you to get it. Satellite 129 has the majority of HD channels and it would be needed to have HD. We have many channels in HD. Please send me a PM with your phone number and 4 digit PIN so I can...
  4. Hopper System Support Forum
    You can leave it unplugged for just 15 seconds. This allows the receiver's HDD to spin down
  5. General DISH™ Discussion
    Did you try this link to see if the game is on another channel? mydish.com/gamefinder
  6. ViP612/622/722/722K DVR Support Forum
    You can see what we require at this link, but they (officially) cannot be USB powered. Format doesn't take long. A couple minutes maximum. http://www.mydish.com/support/ehd-overview
  7. ViP612/622/722/722K DVR Support Forum
    What exactly are you trying to do? The 612 will not work where the Hopper is as the wiring is different. Are these both purchased equipment? Do you have other Hoppers/ Joeys installed and active?
  8. General DISH™ Discussion
    What is the error number in the corner of the message? Have you tried resetting the receiver?
  9. General DISH™ Discussion
    The issue can be several things, including a bad LNB. It would be best to wait for the tech and he will get everything working.
  10. General DISH™ Discussion
    It can be something wrong with the LNB, or it could just need repointing. What is the LNB type you are using? Was it a dish tech that installed this?
  11. ViP612/622/722/722K DVR Support Forum
    Have you tried the other USB port on the receiver? Please send me a PM with your phone number and 4 digit PIN
  12. Hopper System Support Forum
    Try brand new batteries and also make sure they are all in facing the same way
  13. ViP612/622/722/722K DVR Support Forum
    If you could (sorry no way to test here)... When in my recordings, select EDIT, select multiple recordings and then select autoplay. This may be a little down on the options on the right
  14. General DISH™ Discussion
    Please send me a PM with your phone number and 4 digit PIN
  15. General DISH™ Discussion
    Please send me a PM with your phone number and 4 digit PIN so I can review this further. Recordings cannot be transferred from the 508.
  16. DISH™ High Definition Discussion
    You can get some channels, but a 1000.2 EA is supposed to be satellites 61.5 and 72. Have you run a check switch test?
  17. Other HD Receiver Support Forum (811, 921, 942)
    Thanks! I will get this escalated for correction. Bottom line: you don't want a 381 :D
  18. Other HD Receiver Support Forum (811, 921, 942)
    The 381 is an obsolete receiver and is not satellite HD or DVR. I think the inputs were for OTA at one point and the receiver would act as a pass-though, but no longer does. Have a link so I can escalate this for correction?
  19. Hopper System Support Forum
    Happened as in past tense and it is no longer happening? If it was just 1 show/channel with the issue there isn't anything we can do.
  20. Hopper System Support Forum
    Is this happening on a specific channel or all? Have you reset your receiver?
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