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  1. General DISH™ Discussion
    the problem here is when talking to retention, one rep can make you a terrific deal to stay, but if you don't take it right then and there, the deal is NOT documented in the notes......so when you call back, the details of the deal and sometimes even the call it self are non-existent. I talked...
  2. General DISH™ Discussion
    I thought it looked ok, but was just asking opinions.
  3. General DISH™ Discussion
    Guess that will be Dish network's issue if something happens...
  4. General DISH™ Discussion
    This is a DISH NETWORK system, not DIRECTV, not that it matters.
  5. General DISH™ Discussion
    So, experts, was this done correctly or not? If the dish had been installed on the side of the house where the electric meter was, it would have been attached to the ground block which does into the ground. LOS stopped that from happening
  6. General DISH™ Discussion
    Couldn't find my old thread, but here's the ground re-work after they came back out. they connected the ground to the electrical box of the HVAC unit.
  7. General DISH™ Discussion
    I'll report back after the second tech visits to inspect the install. to GROUND the dish to CHECK the signal levels to CHECK the mount (screws missing).
  8. General DISH™ Discussion
    DISH confirmed the equipment should have been grounded. they're sending a tech out to examine the install job. Maybe they can check the signal levels as well. Surprise today as well! A price increase! since we activated on 1/15, I think there is a price protection.
  9. General DISH™ Discussion
    yeah, its a dish obviously made for the Eastern Arc with 61.5 and 72.7 only. there are no "red" indicators in the diag screen. and the LNBF would have to have 3 heads to be receiving all 3 correct? It only has 2.
  10. General DISH™ Discussion
    Here are the dish pics. the LNB says DPP Digital LNBF. Looking closer, this setup is only setup for 61.5 and 72.7, since there are only 2 inputs, correct? Its clear today, and the signal levels are the same as I posted yesterday. Have been no whacky stuff with the locals on 61.5 today. What...
  11. General DISH™ Discussion
    I just came from DIRECTV due to a billing nightmare they refused to correct. I don't think the HR44 is being distributed yet. the current GENIE HR34 has its issues definately. Good luck dealing with retention on getting a "deal".
  12. General DISH™ Discussion
    Ok, here are some more stats the more I looked. 61.5 and 72 are the only ones listed. 61.5 has a 78-80 signal 72 has a 59-60 signal. I put in my zip code 37091...Choosing the DISH type only lists Super, 500 and 300. It says chose super for 105/121.......500 for 110/110 (which I used to...
  13. General DISH™ Discussion
    It was a rainy, cold day (yesterday 1/15). most likely not an optimal day for peak signals.... So, you're saying I should have 61,72, AND 77 showing in the POINT DISH diagnostics???????..... I think I ran the "switch test", and I did NOT see 77. Also, how do i see the actual "SIGNAL LEVELS"...
  14. General DISH™ Discussion
    We just had DISH reinstalled. Previously, we had a dish that had TURBO HD on it with 3 "eyes" (lnb's) We were on sats 109, 119 and 129 I believe. Point to the West? We had standard definition and HD for locals and several more stations. Good for when the HD feed was pixellated, we could...
  15. DIRECTV Connected Home
    Discussion is getting out of hand. Requesting thread lock.
  16. DIRECTV Connected Home
    Discussion is getting out of hand. Requesting thread lock.
  17. DIRECTV Connected Home
    Actually the GENIE gets the same internal IP address everytime it reboots because it is in the DHCP reservation list in the router. As for the clients, I think the GENIE hands out ip's to the clients.
  18. DIRECTV Connected Home
    I even did a RESET EVERYTHING, and set everything back up from scratch. Here's the analysis. Internet is working back fully. Pandora and Youtube and Apps work on every tv. HR34 and 2 C31's. Playlist: One on-demand movie, and 1 show recorded off ABC. Both play fine on the HR34. Went to the...
  19. DIRECTV Connected Home
    Well, right now, the HR34 is off, one C31 is off, and the C31 in the bedroom is ON, and I'm watching DECK THE HALLS.... Hasn't paused in the first 30 mins. Would the HR34 recording a movie, and BOTH C31's watching movies at the same time cause freezing? In other words, can recording and...
  20. DIRECTV Connected Home
    Ok, just rebooted the C31 in diag mode. I do have 0x070A. I was referring to the HR34 having the other firmware.
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